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Hi sperrywilliamc, Thanks for the suggestions! Performing analytics on a second smaller stream is an interesting idea, though it unfortunately wouldn't generally work for a couple reasons. Decoding video is a very CPU intensive operation, and pulling in a second stream would ultimately increase the ...

Hi sperrywilliamc, Sorry to hear you're experiencing trouble with spider webs. We're actively working on our algorithms to make them better than ever, if you have any sample videos you'd like me to pass along to our computer vision team let me know and I'd be glad to do so. There may be some rule co...

Hi whitezryder, Thanks for the information. If you don't mind I have a few more questions to try to narrow down the problem - * When you are unable to log in from the iOS client are you able to log in from a web browser on your device? Or from a web browser on a different device/computer? * You ment...

Hi wbcamera, Sorry you experienced trouble with the app, but glad to hear all is working now. Let us know if we can be of any help in the future. If you do experience this again, or any other problem, you can also submit problem reports from inside the application via "Help->Report a Problem......

Hi all, Thank you for the posts and detailed information, and I'm very sorry for any inconvenience caused by any missed push notifications. We believe that all issues related to these problems have been located and corrected. If you are still experiencing any trouble with push notifications, or with...

Hi whiteryder, I'm sorry to hear you're experiencing trouble with the iOS app. We aren't aware of any issues currently, we'll be happy to try to help discover what may be occurring. Please make sure that you are running the latest version of the app, as there was an update released to solve some iOS...

Hi cc_rider, We'd certainly like to support running as a service natively in the application. If you want to try a home grown solution in the meantime and aren't afraid of some somewhat complicated techie setup a user in the past did create his own solution here . Note that I personally haven't trie...

Hi Ian, Thanks for the screenshots. It is likely that Sighthound Video is connecting to a different stream than the other software, and that the streams are configured on your camera for different resolutions. Many cameras support sending different aspect ratio streams, and they necessarily use a di...

Hi cc_rider, Sorry you're experiencing issues, happy to help. 1) When you see processes remaining did you turn off your camera(s) before exiting the user interface? If cameras are still on they continue recording when the user interface is closed, as Sighthound Video is typically intended by users t...

Hi Johnboy00, Thanks for the message. For software in general, ours included, I always suggest that people make purchases based on what actually exists at the moment rather than on the promise of future updates. We do have a lot of (in my opinion) great features planned, but if the current product d...