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No problem at all, sorry if things were unclear. Clips tagged with a temporary message indicates that part or all of that clip has not been tagged by a rule to be saved past the temporary video timeframe. That could happen if you only had a rule to preserve clips with people, but later searched on a...

You are never required to pay us again and functionality is never removed from the application. If you buy a license for version 8 you can forever use version 8. All license purchases include 1 year of support and upgrades, so if version 9 was released within a year of your purchase you would foreve...

Release notes are available at https://www.sighthound.com/support/release-notes. If you don't see 5.1.7 a page refresh should make it show up.

To be clear, support expiring only touches the following three parts of the application code: ⋅ Whether the license is valid to be used with a major version, yes if the X.0.0 of an X.Y.Z version was released prior to support expiration. ⋅ Whether to show an update prompt for a ne...

There isn't currently a way to query variables to pass as parameters ("python myscript.py $CAMERA $RULE") but if those are the actual values you're interested as they are immutable rather than something like $CURRENT_TIME you could of course specify them as args yourself (python myscript.p...

You're correct that the toggle controls whether the app is launched on startup or not, while the service itself is ever-present. It needs to be there to respond to user app launch requests and such as needed but it is using no resources while idle so is not a drain on your system by being installed ...

Correct. Basic renewal is $12/year and Pro is $50/year and you'd fill in the time you missed. Same cost whether you were consistently renewing or not. That is to say, can't skip 4 years and upgrade to Sighthound Video 15.0 for $12/$50. No penalty for missing a renewal and an upgrade path is always a...

Yup, your ability to upgrade never expires. Subscriptions must run concurrently so you don't gain anything by waiting, but you never lose the option to renew just because you didn't do it prior to the expiration date.

https://www.sighthound.com/support/abou ... scriptions

Sighthound Video does not currently use the GPU for analytics, but this is certainly something we're looking at in bringing our more advanced algorithms into the product. When we hit that point we'll provide more guidance on what boosts might be achieved by what cards.

Hi alphatech, We'd definitely like to bring more of our advanced technologies like those you see available in our cloud API into Sighthound Video, that's certainly our #1 goal for the product. On the subject of the support and upgrades subscription I'll clarify that if you lapse it doesn't mean that...