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Re: V5.0 Run Sighthound Video at system startup doesn't show

The auto start feature of Sighthound Video cannot open the GUI automatically. It runs as a system service which will launch and begin recording at system boot when no users are logged in and there is nowhere to display any user interface. If you want the user interface to be displayed when your user...
by ryan
Sat Jul 08, 2017 1:52 pm
 
Forum: Technical Support
Topic: V5.0 Run Sighthound Video at system startup doesn't show GUI
Replies: 2
Views: 1444

Re: Migrate Service to Another Server

There isn't currently export / import functionality built into the application, but you can move your camera configuration and rules from one machine to another by copying the "camdb" file and "rules" directory from the application's data folder from the source machine to the tar...
by ryan
Sat Jul 08, 2017 1:47 pm
 
Forum: Technical Support
Topic: Migrate Service to Another Server
Replies: 3
Views: 1828

Re: V 5.0 Check for updates does not work

Checking for updates is a simple outgoing https request, the same as licensing. If it fails it indicates that either the outbound request was blocked, a timeout occurred, or that the returned data was somehow corrupted en route. If this continues occurring for you after a system reboot please submit...
by ryan
Sat Jul 08, 2017 1:42 pm
 
Forum: Technical Support
Topic: V 5.0 Check for updates does not work
Replies: 3
Views: 1429

Re: V 5.0 Grid View problems

Thanks for letting us know and for all of the details. To confirm a few things: * It is always the same camera with a blank window, regardless of what order it is in the grid list? That is to say, it's not always the first camera in the list? * That camera is displaying properly in the monitor view?...
by ryan
Fri Jul 07, 2017 6:31 pm
 
Forum: Technical Support
Topic: V 5.0 Grid View problems
Replies: 5
Views: 1823

Re: Mobile web page

This was a legacy element from before we had mobile applications and was removed as part of the web access revamp in 5.0. If you are using a non-iOS or Android device note that the default web view is now more responsive and should be more usable on your mobile device than the previous /mobile page ...
by ryan
Fri Jul 07, 2017 12:47 pm
 
Forum: General Discussion
Topic: Mobile web page
Replies: 2
Views: 1925

Re: Starter Updates

You're likely entering your information into the account signup area. Make sure you're entering your email and password under "Already have a Sighthound Account? Log in here."
by ryan
Tue Jul 04, 2017 10:17 pm
 
Forum: General Discussion
Topic: Starter Updates
Replies: 4
Views: 1671

Re: Log information for remote access

Depending on when you first installed SV it will be in either "/Users/<username>/Library/Application Support/Sighthound Video/logs" or "/Library/Application Support/Sighthound Video/logs"
by ryan
Tue Jul 04, 2017 2:33 pm
 
Forum: Feature Requests
Topic: Log information for remote access
Replies: 3
Views: 1635

Re: Log information for remote access

There is a WebServerAccess.log file as well as rollovers in the logs directory which has the information you're requesting.
by ryan
Mon Jul 03, 2017 5:47 pm
 
Forum: Feature Requests
Topic: Log information for remote access
Replies: 3
Views: 1635

Re: Foscam F19803P problems

Hi Weds,

What configuration settings are you attempting to use? I believe this camera should be working with the "Foscam (Other H264)" option.
by ryan
Mon Jul 03, 2017 5:37 pm
 
Forum: Technical Support
Topic: Foscam F19803P problems
Replies: 3
Views: 1570

Re: How to access an unsupported camera

I found a cached version of that page but it appears to be talking about something unrelated. I've responded to your other post here.
by ryan
Mon Jul 03, 2017 5:32 pm
 
Forum: Unsupported Cameras
Topic: How to access an unsupported camera
Replies: 10
Views: 19463
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