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With default configurations the 9821P should be working with the same settings provided under 9821W. This will construct a url of rtsp://<cameraip>:88/videoMain which should also work for you from any media player such as quicktime or VLC. If that URL isn't working in any other application either so...

Not currently but it's something we'll consider if/when it gains traction and makes sense for us to do so.

Assuming that you're running macOS 10.12 Sierra there was a 10.12.X specific upgrade bug fixed in 4.0.2. From 4.0.1 you'll need to manually install 4.0.4 but all future updates should work as expected.

You can download 4.0.4 here. Before installing turn off all cameras and exit the app.

That was a pretty unfortunate typo, I've updated the earlier post to be clear. Sighthound Video does not support H265 at this time. The LNB8111BW can encode in both H264 and H265. There is only a product spec and quick start guide on their website so I can't point you to where to change the encoding...

I share your sentiment on "fixed" posts with no information. If there had been a known cause and resolution to the original occurrence we would have posted it in reply, at this point there is not. Backup and restore of all settings whether for archival, moving from machine to machine or OS...

At this time Sighthound Video doesn't require any GPU acceleration, though you're correct that GPUs are great for CV and we certainly use them for many of our more intensive algorithms. As to the original topic of this thread we've done a lot of work in this area in the past several months that shou...

The remote access web player does first try to use html5. If unsupported by the browser it will use flash as a fallback.

Windows differentiates between text files and binary files while other operating systems such as linux and macOS do not. You are seeing the same error you did in your original detection requests and will need to make the same change to the image upload code, opening the image files with "rb&quo...

Hi Rakesh,

Thanks for your interest in our cloud API. We do not currently have a dataset of plates from India incorporated into our public API. It is possible to train with such data and is something we may consider in the future.

This is the same error you were receiving during file upload on your earlier detection calls so things should work if you modify the image upload code in the same way. What platform and python version are you using? That error message was generated on the second image file upload, it's interesting t...