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Hi Kris, From your description my guess is that your external hard drive became unavailable. If video is set to be stored on a remote drive in the event that drive is unavailable Sighthound Video will continue to keep recorded data for some amount of time in the hopes that the target will reconnect....

Hi ultrajones,

Thanks for the message. These are all great requests and we'll certainly take these into consideration for future updates.

Best,
- ryan

If you'd like to submit a bug report from inside the application (Help->Report a Problem...) we'd be glad to take a look and see if anything internal to the application is having trouble. Otherwise, If you try creating a basic rule (any object, anywhere) are you able to correctly use that to perform...

Hi Fribur, For that example, yes, they are still two unique streams, they are going over unique routes. Packets could be dropped in the network card, OS, or along the route to either destination. That being said, the post card example was somewhat more off topic as I noted, I was just trying to answ...

Hi jwflutterby, You are correct that any rules created or edited can immediately be used to search over any videos data present on the machine. If you're experiencing trouble with a region/boundary rule (not sure which you were using for your threshold) the following article may help: https://www.si...

@Fribur The stream used by a camera's webpage is very often a different stream than you will be connected to from a different app. Consider even the fact that for HD cameras the stream shown on a webpage is often a much lower resolution, let alone differences that may exist in transport and even cod...

Glad that helped, and thanks for sharing your settings!

I don't believe I ever said that this is an issue that Foscam must fix and we won't spend any time on, and if anything was interpreted that way I apologize. I mentioned reaching out to them for assistance and providing them with technical information and reproduction steps on the issue (not using si...

Hi Allen,

Thank you very much for the compliments and for the feature requests! Hopefully we can continue making you as satisfied with all that we have planned for the years to come.

Best,
- ryan

Hi Kris,

Thanks for the feature requests. Certainly feel free to let us know as you have more and we'll take them all into consideration for future releases.

Best,
- ryan