Search found 719 matches

Hi Ckaffer85, When you enter the address into a web browser (internal when on the same network as the computer running Sighthound and external when outside of the network) does a login dialog pop up or does it not load at all? If you click on the "Local" or "Internal" links from ...

Hi dradb, Unfortunately I'm not too familiar with EOP and I couldn't find much information on the Logitech EOP boxes. I would certainly try to contact Logitech to see if their box will work with other cameras and if not, will their camera work with 3rd party EOP boxes. It would also be a good idea t...

Hi dradb, You will not need any new equipment to connect your Logitech Alert 750e, or any other IP camera that is currently up and running, to Sighthound Video. Please feel free to download our 14 day pro trial and test your cameras: https://www.sighthound.com/download If you purchase any new camera...

Hi Jimmer, Yes, Sighthound can connect to almost any IP camera with an accessible stream url. I did a little research on this camera and found the stream settings suggested by Axis. In the camera setup please select "Other IP Camera" from the "Camera Type" drop list and try the f...

Hi edro, It currently is not possible to change the duration of a clip before and after a rule is triggered but in most cases you should be able to customize your rule so that you don't miss any important events. For example, lets say you have set a boundary rule for a camera on your driveway so tha...

Hi Sean,

Please check your inbox as I've responded to your support email regarding this issue.

-Devin

Hi cliffilowe, You certainly can view a camera at your parents house using Sighthound Video but will first need to set up port forwarding for the camera on their router. The following website has a list of routers with directions on how to port forward for each: http://portforward.com/english/router...

Hi rsterrenburg, There currently aren't any features that allow external applications to control Sighthound Video but there are a couple of features which allow you to only record video when desired: *You can set a schedule on each rule to only record during specific times and days of the week (http...

Hi nz_cctv, I did a bit of searching and believe the following URL should work with this camera: rtsp://IPADDRESS:8554/live0.264 Protocol: RTSP Port: 8554 Stream Path: /live0.264 (see attached image) You should also be able to connect to the URL used in VLC by using: Protocol: RTSP Port: 8554 Stream...

Hi isaac, There currently is a bug with the latest version of the iOS app which prevents users from viewing clips and the camera views when their remote access username or password contain a space, @, ? or \. Please enter a new username and password without these characters and try again. We have a ...