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Re: Confused about storage allocation

Hi AlKoch, Sorry for the confusion, I'll try my best to explain these settings: * "For clips and temporary video, use up to: ___GB" - Set this number to however much space you would like to use for all video that is saved with Sighthound, regardless of whether it is temporary video or vide...
by Devin
Thu Nov 06, 2014 7:52 pm
 
Forum: General Discussion
Topic: Confused about storage allocation
Replies: 9
Views: 2952

Re: Multiple sites for iphone app

Hi managenet,

Thanks for the feature request. Others have requested this as well and we are considering it for a future release of the mobile app.

Regards,

-Devin
by Devin
Thu Nov 06, 2014 7:41 pm
 
Forum: Feature Requests
Topic: Multiple sites for iphone app
Replies: 4
Views: 1865

Re: non-admin/view-only remote user option

Hi managenet,

Thanks for the feature request. This certainly would be a useful feature for your scenario. We'll take it into consideration for a future build of Sighthound Video.

Regards,

-Devin
by Devin
Thu Nov 06, 2014 7:40 pm
 
Forum: Feature Requests
Topic: non-admin/view-only remote user option
Replies: 1
Views: 1426

Re: Would like to get the AXIS M3024-LVE

Hi Christoph,

Thanks for sharing! No additional information is needed. I'll go ahead and add it to be included in the next build.

Regards,

-Devin
by Devin
Thu Nov 06, 2014 7:30 pm
 
Forum: Unsupported Cameras
Topic: Would like to get the AXIS M3024-LVE
Replies: 4
Views: 1994

Re: Move video 'archive' to new computer

Hi aelver, We don't have an officially supported migration method between machines at the moment. It *is* possible, but would require some manual interaction and errors may cause data loss that we cannot assist in recovering, so please back up any critical data first. Note that any data gathered alr...
by Devin
Mon Nov 03, 2014 8:43 pm
 
Forum: Technical Support
Topic: Move video 'archive' to new computer
Replies: 1
Views: 1349

Re: 70px is the max ?

Hi gh0stid, At this time 70px is the highest option. If you are having problems with false detections you may be able to use other options to increase the accuracy. I'd be happy to give some recommendations if you could provide a screenshot(s) of the false detections. You may find some of the inform...
by Devin
Mon Nov 03, 2014 3:43 pm
 
Forum: Technical Support
Topic: 70px is the max ?
Replies: 1
Views: 1250

Re: Where can I find the temp video on a Mac?

Hi jasonwines, You can view the files in the Sighthound Video data directory by following the instructions in this article: https://www.sighthound.com/support/where-does-sighthound-store-data NOTE: It is not recommended that you directly interact with video files on disk, but instead view videos thr...
by Devin
Fri Oct 31, 2014 6:14 pm
 
Forum: Technical Support
Topic: Where can I find the temp video on a Mac?
Replies: 1
Views: 1365

Re: Sricam AP008

Hi Venturemmltd,

Thanks for sharing! We'll be sure to add it to a future build of Sighthound Video.

Regards,

-Devin
by Devin
Fri Oct 31, 2014 5:31 pm
 
Forum: Unsupported Cameras
Topic: Sricam AP008
Replies: 2
Views: 6098

Re: Alerts on mobile App stopped working

Hi Badbruno,

I responded to you in regards to remote access and the mobile app in this thread:
topic11774

-Devin
by Devin
Thu Oct 30, 2014 4:32 pm
 
Forum: Technical Support
Topic: Alerts on mobile App stopped working
Replies: 12
Views: 5098

Re: mobile message

Hi Badbruno, The port number shouldn't matter unless you set up port forwarding in which case you would need to reconfigure it to point to the new PC and port number. Are you able to sign in to the mobile app using this new PC with port 8848? If so, please verify that you currently have mobile notif...
by Devin
Thu Oct 30, 2014 4:26 pm
 
Forum: Technical Support
Topic: mobile message
Replies: 1
Views: 1355
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