Close

Search found 719 matches

Return to advanced search

Re: Sort order for the "Search" view

Hi CacioD,

Thanks for the feature request. Having sort options for Sighthound Video as well as our mobile app would certainly be a useful feature.

Regards,

-Devin
by Devin
Wed Oct 29, 2014 2:38 pm
 
Forum: Feature Requests
Topic: Sort order for the "Search" view
Replies: 2
Views: 1636

Re: Need to move Sighthound settings to new Mac Pro disk

Hi Johan, If you still have the same username on your Mac you should be able to just copy the entire data directory (see https://www.sighthound.com/support/where-does-sighthound-store-data). That being said we don't have an official migration tool and can't guarantee it will work seamlessly in this ...
by Devin
Tue Oct 28, 2014 1:41 pm
 
Forum: Technical Support
Topic: Need to move Sighthound settings to new Mac Pro disk
Replies: 1
Views: 1301

Re: Mac or Windows version of SH?

Hi sgh_aba, We equally develop and support both mac and windows, so whichever system you choose to run the software on comes down to personal preference (assuming the given machine meets the hardware requirements to run your target number of cameras). If you'd like to see some concrete examples of b...
by Devin
Mon Oct 27, 2014 9:09 pm
 
Forum: General Discussion
Topic: Mac or Windows version of SH?
Replies: 1
Views: 1357

Re: Would like to get the AXIS M3024-LVE

Hi Issac, The M3024-LVE should work with Sighthound Video. It isn't on the supported camera list because we haven't verified the correct settings ourselves and we haven't had any users write in about this specific model. I believe the "Axis (other H264)" or the "Axis M3014" preco...
by Devin
Mon Oct 27, 2014 5:05 pm
 
Forum: Unsupported Cameras
Topic: Would like to get the AXIS M3024-LVE
Replies: 4
Views: 1994

Re: Creating Sound Files for SH

Thanks for sharing ahallada!

-Devin
by Devin
Thu Oct 23, 2014 12:53 pm
 
Forum: General Discussion
Topic: Creating Sound Files for SH
Replies: 1
Views: 1562

Re: Grey screen after two days?

Hi leeak, I'm sorry to hear you are experiencing this issue. This is the first we've heard of this kind of behavior. Could you please submit a bug report by going to "Help > Report a Problem" so we can take a look at your logs? It would also be helpful if you could note in the bug report w...
by Devin
Thu Oct 23, 2014 12:49 pm
 
Forum: Technical Support
Topic: Grey screen after two days?
Replies: 1
Views: 1433

Re: Can't login to the iphone app

Hi whitezryder, Is there a firewall or any antivirus software running on this computer? Does the internal address work on the computer running Sighthound? We'd be happy to take a look at your logs for anything unusual if you could submit a bug report by going to "Help > Report a Problem" R...
by Devin
Wed Oct 22, 2014 1:30 pm
 
Forum: Technical Support
Topic: Can't login to the iphone app
Replies: 33
Views: 10742

Re: Can't login to the iphone app

Hi whitezryder, The "external address" will not populate if Sighthound Video was unable to open the port in your router on it's own, even if you manually forward a port. When you attempted to connect with your phone. With port forwarding configured you should be able to connect with your p...
by Devin
Mon Oct 20, 2014 12:53 pm
 
Forum: Technical Support
Topic: Can't login to the iphone app
Replies: 33
Views: 10742

Re: SRICAM AP Series Camera Not Supported

Hi SCF, Thanks for writing in. We add cameras to our supported listed once we, or a user, confirm the correct stream settings for a camera. If you need assistance setting up a specific model we'd be happy to help. If you have already successfully connected Sricam AP cameras we'd love to add them to ...
by Devin
Sun Oct 19, 2014 2:06 pm
 
Forum: Unsupported Cameras
Topic: SRICAM AP Series Camera Not Supported
Replies: 3
Views: 3644

Re: Clear all Alerts button in iPhone App would be nice

Hi hwitten,

Thanks for the feature request, this would be a great addition to the mobile app. Let us know if you have any other suggestions in the future or if we can assist with anything.

Regards,

-Devin
by Devin
Sun Oct 19, 2014 1:28 pm
 
Forum: Feature Requests
Topic: Clear all Alerts button in iPhone App would be nice
Replies: 1
Views: 1660
PreviousNext

Return to advanced search