Hi Johan, If you still have the same username on your Mac you should be able to just copy the entire data directory (see https://www.sighthound.com/support/where-does-sighthound-store-data). That being said we don't have an official migration tool and can't guarantee it will work seamlessly in this ...
Hi sgh_aba, We equally develop and support both mac and windows, so whichever system you choose to run the software on comes down to personal preference (assuming the given machine meets the hardware requirements to run your target number of cameras). If you'd like to see some concrete examples of b...
Hi Issac, The M3024-LVE should work with Sighthound Video. It isn't on the supported camera list because we haven't verified the correct settings ourselves and we haven't had any users write in about this specific model. I believe the "Axis (other H264)" or the "Axis M3014" preco...
Hi leeak, I'm sorry to hear you are experiencing this issue. This is the first we've heard of this kind of behavior. Could you please submit a bug report by going to "Help > Report a Problem" so we can take a look at your logs? It would also be helpful if you could note in the bug report w...
Hi whitezryder, Is there a firewall or any antivirus software running on this computer? Does the internal address work on the computer running Sighthound? We'd be happy to take a look at your logs for anything unusual if you could submit a bug report by going to "Help > Report a Problem" R...
Hi whitezryder, The "external address" will not populate if Sighthound Video was unable to open the port in your router on it's own, even if you manually forward a port. When you attempted to connect with your phone. With port forwarding configured you should be able to connect with your p...
Hi SCF, Thanks for writing in. We add cameras to our supported listed once we, or a user, confirm the correct stream settings for a camera. If you need assistance setting up a specific model we'd be happy to help. If you have already successfully connected Sricam AP cameras we'd love to add them to ...
Thanks for the feature request, this would be a great addition to the mobile app. Let us know if you have any other suggestions in the future or if we can assist with anything.