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Hello,

I'm sorry to hear you encountered this issue. Please check your email inbox as we've responded to your message to [email protected] in regards to this issue.

Regards,

-Devin

Hello,

You can change the "Maximum dimensions of image attachment" to "Unlimited" in the email notification settings. These settings can be reached by clicking the "Settings" button next to the "Send an email" option in the rule editor.

Regards,

-Devin

Hi firelion, Unfortunately the OSX firewall is simply broken as far as we can tell. Our application is signed with an apple certificate - you can verify that it is signed from the command line with the command "codesign -vvv /Applications/Sighthound\ Video.app". If an application is signed...

Hi N7AS, Sighthound must record all footage from your camera in order to run the algorithms and determine if there is movement or not. If you do not care about video that doesn't match your rules (no motion) then I recommend setting "Temporarily keep all video for up to:___hours" to 1 hour...

Hello astrorob,

There currently isn't a way to save still images of an event to disk. This is on our list of features to consider for the future, but we have no immediate plans to add it.

Regards,

-Devin

Hi N7AS, Sighthound Video has two types of data - "cache" or "temporary" video, and “saved". Sighthound Video will record ALL video for a certain amount of time, you can set this in the preferences dialog - this is the cache. After the specified period of time has passed Sig...

Hello Dallas, Thanks for your interest in Sighthound Video. That page does show new technology we're working on, but not specifically for Sighthound Video (see other products at https://www.sighthound.com/products/). At this time Sighthound Video only detects person and non-person. Regards, -Devin

Hi Dallas,

Sighthound Video does have the ability to add timestamps to your clips when viewing remotely, or when exporting. See https://www.sighthound.com/support/how- ... -timestamp

Regards,

-Devin

Hello mafu, I'm sorry to hear you experienced this issue. This kind of data loss is rare to see, though is possible with sudden power loss or hardware failure. This can also happen if you move any files around in the Sighthound Video data directory (https://www.sighthound.com/support/where-does-sigh...

Hello leonbrag,

Thanks for your feature requests. They have been forwarded to product management to be considered for future updates.

Regards,

-Devin