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Hello janvier123, Have you verified that you have the latest version of Firefox, and that it is running the latest version of Flash? You can check to see if you have the latest Flash installed at https://helpx.adobe.com/flash-player.html As for your Android device - have you tried toggling the HLS s...

Hi millenios,

We do not have any plans to change the licensing structure in the near future.

Regards,

- Devin

Hello SightHoundVideo, I did some searching and believe I've found the correct settings for this camera. Please select "Other IP Camera" from the "Camera Type" drop list and use the following: Protocol: http Port: <leave empty> Stream Path: /mjpg/video.mjpg Screen Shot 2017-07-05...

Hello Weds, The manual for this camera does claim that rtsp://camera.ip.address:554/videoMain is the correct stream url, which is what "Foscam (other H264)" uses. Do you have a custom username and password set for this camera or are you using the defaults of admin:<blank>? We've had a few ...

Hello JLondon,

Unfortunately it appears this camera is only compatible with Versonel mobile apps and is not able to connect to third party software, such as Sighthound Video.

Regards,

-Devin

Hello Max&Leo, Are you referring to the mobile app or the desktop application? The mobile apps cannot save out clips to your phone. In the Sighthound Video desktop application you can set your rules to save clips to your computer, or export clips outside of the application (see https://www.sight...

Hello mikes, I'm sorry to hear clips with overlays aren't working for you. Please enable overlays, attempt to play a few clips, then send us a bug report by going to Help > Report a Problem so we can check your logs. Be sure to include a link to this post in the report so we can link it to the ticke...

Hello trauts14, Thanks for your message. All versions of Sighthound Video can differentiate between person and non-person. There are no other categories at this time. If you see that certain moving objects are being missed please send an example to support@sighthound.com and we'll be happy to see in...

Hello BernieCyr, Thanks for the feature request. If you're seeing accuracy issues in any of your scenes our support team will be happy to take a look and see if any adjustments can be made. In many cases we can configure a special rule or change conditions in the scene to improve accuracy. You can s...

Hello sivart321,

Please check your email as we've responded to your case. If you do not see a reply in your inbox or spam filter please let us know here.

Regards,

-Devin