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Local clips not saving and e-mails intermittent

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sivart321
 
Posts: 7
Joined: Mon Jul 23, 2012 7:11 pm

Local clips not saving and e-mails intermittent

by sivart321 » Tue May 30, 2017 10:57 pm

I have sent a few problem reports that have gone unanswered. I have had the email issue on and off for many months. The clip saving problem is a new one for the last few weeks or so.

The email issue is pretty simple. I am not getting e-mails when specific alerts are triggered like I used to. This works sometimes and other times does not. The test e-mail works everytime.

The local clip saving issue is weirder. Sometimes I do not get saved clips until the next day. Most clips are no longer saved at all.

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Devin
 
Posts: 719
Joined: Wed Mar 12, 2014 5:48 pm

Re: Local clips not saving and e-mails intermittent

by Devin » Wed May 31, 2017 3:16 pm

Hello sivart321,

Please check your email as we've responded to your case. If you do not see a reply in your inbox or spam filter please let us know here.

Regards,

-Devin


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