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Hi Steve, We are investigating this issue, though I'm afraid we don't yet have any fixes for you to try. In the meantime, if this started with the latest updates you can try reverting to a previous version by logging in to https://www.sighthound.com/account/ and clicking the "Looking for a prev...

Hello promesalingdao,

Please check your inbox and spam filters as we've sent a response to you today.

Regards,

-Devin

Hi supmag,

Unfortunately we still aren't aware of any reliable Mac specific USB adapters for analog cameras, so I'm afraid we can't make any recommendations at this time.

Regards,

-Devin

Hello homecam, Thanks for your interest in Sighthound Video. We do not currently offer any discounts or promotional prices and we only offer the two license types (Basic and Pro). It is possible we may re-evaluate our licensing structure in the future but we don't have any current plans to change ou...

Hello, There currently isn't a way to set the clip length. That said - some rules result in longer clips than others. For example, If you had a camera viewing your driveway and set one rule with a boundary at the edge of your driveway and one rule with a region of the entire driveway, the boundary r...

Hello mmassie, I'm sorry to hear you're having troubles with your Fl9821W. This should work with the "Foscam (other H264)" setting. If that setting does not work, please send us a bug report by going to Help > Report a Problem and we'll take a look at your logs. Be sure to add a link to th...

Hello Gavin-991,

The PC must be on and not in sleep mode in order for Sighthound to run. This includes recording your camera footage and connecting remotely, as everything is run locally on your computer.

Regards,

-Devin

Hello WeirdlyChosen,

I'm sorry to hear you're getting these false detections. Can you send a couple examples of these false detections to [email protected]? Be sure to include a link to this forum post so we know they are from you.

Regards,

-Devin

Hello MrStraightface,

Please check your email as we've responded to these tickets with a request.

Hello RichR, I'm sorry to hear you're experiencing this issue. Please send an email to support@sighthound.com with the Sighthound Account so we can verify the account. If you could also zip up and send us your logs folder we'll be happy to check your logs to see what is causing this issue. Your logs...