Looks like the FI9821W is supported but the same setup is not working for the F19821P model. Getting the basic, "Cannot Connect". The visit via browser works, but not direct via Sighthound. Is this just still in the "unsupported cameras" territory or am I overlooking something? This is the first foscam that I've had that required some janky browser plugin to work.
Anyone else?
Support for Foscam FI9821P
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Devin - Posts: 719
- Joined: Wed Mar 12, 2014 5:48 pm
Re: Support for Foscam FI9821P
Hello mmassie,
I'm sorry to hear you're having troubles with your Fl9821W. This should work with the "Foscam (other H264)" setting. If that setting does not work, please send us a bug report by going to Help > Report a Problem and we'll take a look at your logs. Be sure to add a link to this forum post in the report so we can link it to this case.
In the meantime - have you set a custom username and password for this camera? We've heard from a few users that third party media software, such as Sighthound, will not work with some Foscam models when using the default username and password.
Regards,
-Devin
I'm sorry to hear you're having troubles with your Fl9821W. This should work with the "Foscam (other H264)" setting. If that setting does not work, please send us a bug report by going to Help > Report a Problem and we'll take a look at your logs. Be sure to add a link to this forum post in the report so we can link it to this case.
In the meantime - have you set a custom username and password for this camera? We've heard from a few users that third party media software, such as Sighthound, will not work with some Foscam models when using the default username and password.
Regards,
-Devin