Search found 719 matches

Hi coltsmd, I did some searching and believe one of the following should work: Protocol: RTSP Port: <leave empty> Stream Path: /live/0/h264.sdp I saw the port 8150 referenced for RTSP in the manual, so you may need to enter this for the port. If that does not work, please log on to the camera's conf...

Hello Stephan, I'm sorry to hear you're having troubles adding these cameras to Sighthound. Given the URL you provided, you should be able to connect using the following stream settings in Sighthound: Protocol: RTSP Port: <leave empty> Stream Path: /cam/realmonitor?channel=1&subtype=0 You can en...

Hello wideLoad,

We've responded to your email to [email protected] in regards to this issue.

Regards,

-Devin

Hello Storm27, Is the "alarm" you're referring to mobile notifications? If so, there is a toggle setting in the mobile app which allows you to turn off/on notifications. This would be the easiest method to accomplish this. If you are referring to email notifications or any of the other res...

Hi Max & Leo, When you schedule a rule to run at specific times Sighthound will ensure the camera is running and run the responses (notifications, play a sound, etc..) during that time frame. When you go to the Search View to view clips Sighthound will look for all clips for that day which meet ...

Hello Stryder, I'm sorry to hear you're having troubles with the free Starter Edition. We have not changed the features available to the free version in recent updates. Do you by chance have sleep mode enabled on this computer? If not, please send us a bug report by going to Help > Report a Problem ...

Hello CallumBeau, Sighthound Video has two types of data - "cache" or "temporary" video, and “saved". Sighthound Video will record ALL video for a certain amount of time, you can set this in the preferences dialog - this is the cache. After the specified period of time has p...

Hello Joj,

I'm sorry to hear you're experiencing this issue. Please send us a bug report by going to Help > Report a Problem so we can take a look at your logs. Be sure to include a link to this post so we know it's from you.

Regards,

-Devin

Hi ptvidales,

We've responded to the bug report you've sent in regards to this issue. Please check your email for the response.

Regards,

-Devin

Hi Exuma, I have a few questions to better understand your setup: * Are you able to connect to this camera using http? * Have you tried connecting using ONVIF? (see https://www.sighthound.com/support/onvif-camera-setup) RTSP and ONVIF may need to first be enabled on the camera's configuration web pa...