Connection Issues

[Joj]

Sighthound randomly disconnects, and the weird thing is video appears in the “Test Connection” screen in the camera setup, but when I click finish, it does not connect, but rather is stuck in a trying to connect - could not connect loop.

My Windows 7 laptop (64-bit. i5, Nvidia GeForce 310M, 4GB RAM) is set up to run Windows Media center (USB TV tuner), surveillance (Sighthound. Analog composite video through a separate USB video capture device), and VOIP (GvJack. USB)

When Media Center is recording or tuned to a TV station, video disappears in Sighthound (just a black screen), but video reconnects once TV recording stops or Media Center is shut down. I don’t know why this happens; maybe the GPU can process video through only one input at a time, but I'm ok with it.

Restarting the laptop usually solves the problem, but I’m just trying to figure out why Sighthound detects video in the setup screen, but cannot connect in the main screen, and also why it randomly disconnects even when Media Center isn't running.

Please help

[Devin]

Hello Joj,

I'm sorry to hear you're experiencing this issue. Please send us a bug report by going to Help > Report a Problem so we can take a look at your logs. Be sure to include a link to this post so we know it's from you.

Regards,

-Devin

[dtcoffman]

I'm having the same issue.
I don't want to have to restart the PC all the time, so please let me know what can be done to fix it.
I have reported the problem, but did not include a link.
Thanks

The camera is a Foscam fi8918w.