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Hello TVWriterguy, I'm afraid I don't have access to that specific model, but you should be able to connect this camera to Sighthound after the initial network setup. Do you still have the installation guide or Foscam software installed? You will need to follow their setup first to get it on the net...

Hello jrchappell, We do have the feature to automatically switch between the internal and external IP address. This is listed as "Internal/External IP Switching" in the in-app settings. You will have to connect to both the internal address and external address at least once for this featur...

Hello Quach128, In the 4.X upgrades we made a few changes in regards to how Sighthound records H264 cameras in such a way that preserves the original quality of the stream. This may result in a higher bitrate video being sent to you over remote access. You can select different bitrate settings for r...

Hello Jason,

This WiFi webcam is not supported. Sighthound Video supports a standard IP or USB video streaming interface, but unfortunately Logitech WiFi webcams have their own proprietary protocol, and they don't make their video stream available to other applications.

Regards,

-Devin

Hello Kevin, Here's a port forward guide for your router. Please add a rule for remote access, similar to how you created the upnp portmap rule: http://www.skyuser.co.uk/forum/content/167-port-forwarding-setting-up-port-forwarding-use-existing-set-up-custom-services.html Note that the external addre...

Hello sgh_aba, I'm sorry to hear you're experiencing this issue with two of your cameras. This is not typical and we'd definitely like to investigate further. If you have the time, please update to 4.0.1 again, reproduce this behavior, then send us a bug report by going to Help > Report a Problem so...

Hello kmpowell, The port number requested for remote access should be a number that is not being used by any other device or application. It looks like 12000 is already being used by your iCamsource, so you will want to select a different number. We typically recommend 8848, 9000, 9090, etc... Are y...

Hello thesillyrabbit,

You can download the version you were previously running on this computer by logging in to https://www.sighthound.com/account/ and clicking the "Looking for a previous version?" text.

Regards,

-Devin

Hello dradb, I'm sorry to hear you're seeing odd results for your clips. Please export one of these clips with the Add Bounding Boxes option enabled and send it to support@sighthound.com. Also send a bug report by going to Help > Report a Problem so we can take a look at your logs. Be sure to refere...

Hello macrhino,

We have responded to the email you sent to [email protected] in regards to this issue.

Regards,

-Devin