Search found 719 matches

Hello Angel, Unfortunately I haven't been able to find any information on streaming this camera to third-party software. The user manual only points to their own X-view software and it may be that they do not support third-party software. I recommend contacting X-View to see if this is support, and ...

Hello teladog01,

Thanks for sending those reports and descriptions. These should be very helpful in tracking down the bug, especially since we've been unsuccessful at reproducing this.

Regards,

-Devin

Hello emjay, I'm sorry to hear you're also experiencing issues with your camera's connectivity. Please send us a bug report by going to Help > Report a Problem so we can take a look at your logs. Be sure to include a link to this post and a description of the behavior you're seeing so we can determi...

Hello medeiom,

You can transfer your license to any PC or Mac by following the directions in this support article: https://www.sighthound.com/support/can- ... r-computer

Please let us know if you run in to any issues or have any additional question.

Regards,

-Devin

Hello, I'm sorry to hear you're seeing these issues with email notifications and other rule responses. We are aware of a possible bug with 3.X versions, though in most reported cases we've found that it was due to the rule configurations. Whether you are experiencing the bug or a misconfigured rule,...

Hello This_on_Linux_NVR, We do not have a support article specifically for how to get POE cameras connected to a network. I'll be happy to look up your specific cameras if you can provide us with the manufacturer and model number. Otherwise, I can say that the goal is to get the cameras on your netw...

Hello Ben, I believe we may have already responded to your email in regards to this issue. If you have not already emailed support@sighhtound.com or sent us a bug report, please send us a report by going to Help > Report a Problem and we'll be happy to assist you in activating your license. Regards,...

Hello tallrob,

Thanks for your messages. We do monitor the feature request section and will respond to questions and new features that are requested, especially if we need clarification or feedback. All features requested in emails and our forums are considered for future updates.

Regards,

-Devin

Hello Carsten,

We've responded to the message you sent to [email protected] in regards to this issue. Please check your email inbox for our response.

Regards,

-Devin

Hello all, We released a new update today which fixes a known issue in regards to notifications on iOS 10. Please download the latest version of the mobile app and see if you now receive notifications reliably. If you believe you are still experiencing notification issues after the update, please se...