Search found 719 matches

Hello Karl_S, Are you able to load the live stream if you disable HLS streaming in the in-app settings? Some Android devices have troubles with HLS streaming, so we've included this feature as an alternative. I'd be happy to take a look at your logs for any issues if you could submit a bug report by...

Hello demaier , I'm sorry to hear you're experiencing these issues. There are a number of possible causes, which I'll be happy to investigate. Please submit a bug report by going to Help > Report a Problem so we can take a look at your logs. Be sure to include a link to this post so we know it's fro...

Hello All, We are aware of a bug in 4.0 which affects a small number of users on Mac OS's. We've already identified the cause and have a build with the fix in testing. This issue can be resolved by reverting to 3.0.2, but if you'd prefer to download the test build with the fix, please email us at su...

Hello cdmills67, I'm sorry to hear you're having troubles connecting this camera to Sighthound Video. Please submit a bug report by going to Help > Report a Problem so we can take a look at your logs. Be sure to have the camera added, even if it is not connected. Also include a link to this forum po...

Hello sleep_debt, I did a bit of searching but wasn't able to find the stream url for this specific Y-cam camera. Many cameras that upload to cloud services will not work with third party media viewers as they want their customers to subscribe to their storage solution. That said, I did find a list ...

Hello Alex,

Thanks for the feature request. Having different levels of permissions for remote access is something we'd love to add to Sighthound Video. We don't have immediate plans to do so, but will consider it moving forward.

Regards,

-Devin

Hello Michael, I'm sorry to hear you're having troubles with clip playback. It sounds as though you may be running in to a bandwidth issue, either at some point between the mobile devices and the computer running Sighthound Video. I'd recommend trying a lower bitrate option for your clips and see if...

Hello pturner, I'm sorry to hear you're having troubles connecting this camera to Sighthound Video. I did some research and believe I've found the correct stream settings. Please select "Other IP Camera" from the "Camera type" drop list and use the following: Protocol: rtsp Port:...

Hello Mike,

Sorry for the delayed response on your bug report - our team was away for the holiday weekend. We have since replied to the report you sent to [email protected] in regards to this issue.

Regards,

- Devin

Hello smyers and Karl_S, You should be able to connect using a DDNS address. What DDNS service are you using? Are you able to connect using this DDNS address in a web browser? One other user had this issue with no-ip and we found that he had to have it configured as a DNS Host instead of a Web Redir...