Search found 719 matches

Hello Chris,

Thanks for your feature request. We'll certainly consider this feature for future updates, though we don't have immediate plans to implement this feature.

Regards,

-Devin

Hello Dennis,

It's currently only possible to connect to a single server at a time. Having multi-server management on the mobile app is something we'd love to add at some point in the future.

Regards,

-Devin

Hello Raged.GA I did some searching and was unable to find any information on the stream URL for this camera. The user manual does claim that the camera supports H264 streaming, though it doesn't provide the URL for this stream. I recommend contacting Vimtag support and see if they'll give you the s...

Hello Rik,

We've responded to your email to us in regards to this issue.

Regards,

-Devin

Hello Exuma,

At this time, the only option to export an image is for email notifications. Sighthound does not keep a copy of the image locally after the export takes place.

Regards,

-Devin

Hello cel_912,

I'm glad to hear Sighthound is meeting your expectations for people and motion detection. We do not have any options in regards to vehicle detection in Sighthound Video. As far as detections, Sighthound currently only differentiates between person and non person.

Regards,

-Devin

Hello Nicole, I'm sorry to hear you're experiencing this issue with exported clips. Please send us a bug report immediately after exporting a clip by going to Help > Report a Problem so we can take a look at your logs. If you could also email the exported clip to support@sighthound.com, we'd like to...

Hello Steve, Have you tried lower bit rate settings for the long loading times? You can find these settings at Sighthound Video > Preferences > Remote Access > Advanced (Mac) or Tools > Options > Remote Access > Advanced (Win). Selecting a lower bitrate can help if there are bandwidth issues at any ...

Hello Rik,

Could you send us a bug report by going to Help > Report a Problem so we can scan your logs? Be sure to include a link to this ticket so we know it's from you.

Regards,

-Devin

Hello sputniksputnik,

I'm sorry to hear you're having troubles connecting to this onvif camera. Please submit a bug report by going to Help > Report a Problem so we can take a look at your logs. Be sure to include a link to this post so we know it's from you.

Regards,

-Devin