Search found 719 matches

Hello janvier123, Thanks for your interest in Sighthound Video. We do not currently offer any discounts or promotional prices, and we only offer the two license types. It is possible we may re-evaluate our licensing structure in the future, but we don't have any current plans to change our pricing. ...

Hello antoniot, It sounds as though you may have transferred the license without first unlinking it, which will cause the license to be locked out of the computer. If you could send us a bug report from the computer you wish to activate the license on I'll be happy to alter your license to remove th...

Hello beeftube, I'm sorry to hear you're experiencing this issue. This is the first we've heard of this specific behavior. Please reproduce this, then send us a bug report by going to help > Report a Problem so we can take a look at your logs. Please include a link to this forum post so we know the ...

Hello jonnyking, There currently is no way to combine multiple clips for export. Is your rule configured to trigger when someone or something crosses a boundary or enters/exits a region? If so, these are rules that are triggered instantaneously when the boundary/region is crossed. If a person or obj...

Hello rcrockett, Thanks for your interest in Sighthound Video. I did some research on these models but was unable to find much information on whether they support third party media viewing. It appears these are marketed for their cloud storage service so they may not allow streaming to third party s...

Hello Kenny,

I believe we've already responded to your bug report in regards to this issue. Please check your inbox for the response.

Regards,

- Devin

Hello Ken,

I'm sorry to hear you're having troubles with the export feature. Please submit a bug report by going to Help > Report a Problem so we can take a look at your logs. Be sure to include a link to this post so we know the report is from you.

Regards,

-Devin

Hello Critters, I'm sorry to hear you're experiencing this issue. Please send us a bug report by going to Help > Report a Problem so we can take a look at your logs. Be sure to include a link to this post in your report so we know it's from you. Also, are you connecting to this PC remotely by chance...

Hello houndme2016, I'm sorry to hear you're having troubles with notifications. We aren't aware of any issues specific to the iPhone 7. If you haven't already, please send us a bug report in Sighthound Video on your computer by going to Help > Report a Problem so we can take a look at your logs. Be ...

Will the latest version of Sighthound software for Mac work if I update OS to Sierra? We aren't aware of any issues specific to the Sierra OS, though keep in mind Sierra is still in beta. We don't expect any issues with future Sierra updates, though as it is in beta, stability is more likely at ris...