"No active rules" error

[Critters]

Hi

Sighthound stopped working for some reason so I had my wife reboot the system, on coming back online every camera says there are no active rules, but I still see them listed.

I can not edit them, switching to search or options causes Sighthound to crash.

I've had this happen once before and I believe that deleting the rule and re-adding it fixes the problem, but this is not a quick fix (setting up all the rules) and i'd like to get to the bottom of why this is happening.

Attached is a screenshot showing "no active rules" on a camera with 3 rules. I am without security cameras right now so a speedy response would be appreciated.

[Critters]

On one of the cameras I deleted the rules and tried to add a new one. However the rule editor had no preview of the camera (I can see the camera when I click edit camera and go through the wizard, but not in the main screen or rule editor) and the new rule also doesn't have the usual icons to the right of it. The "no active rules" still persists. At this point I can not get it to work as I did in the past.

Reinstall or is there a corrupt settings file somewhere?

[Devin]

Hello Critters,

I'm sorry to hear you're experiencing this issue. Please send us a bug report by going to Help > Report a Problem so we can take a look at your logs. Be sure to include a link to this post in your report so we know it's from you. Also, are you connecting to this PC remotely by chance?

Regards,

-Devin