Export to Local Folder Not Working for me Windows 10

[168kmm]

Testing out sighthound and I setup a rule to save the clip to disk, Export to Local folder and mobile notification. The local folder is

c:\Users\ken\Google Drive

but it did not seem to ever export anything when the rule fired (the detection does show in clips though)

I figured maybe it was the space in the path so I switched to C:\Users\ken\GoogleDrive but still no luck.

I manually exported a clip event from that camera to that directory and it worked fine.

Windows 10 x64, Trial Copy of Sighthound, Acti D31 1280x720 camera.

Help

Thanks
Ken

[Devin]

Hello Ken,

I'm sorry to hear you're having troubles with the export feature. Please submit a bug report by going to Help > Report a Problem so we can take a look at your logs. Be sure to include a link to this post so we know the report is from you.

Regards,

-Devin

[168kmm]

Thanks Devin for your help, it is working now. Specifically I moved the GoogleDrive to be under Users\Public and I created a Clips folder in it, added Administrators permission for it. Then I set sighthound to save to that Clips folder and it works.

So

Users\Ken\Google Drive == bad

Users\Public\GoogleDrive\Clips (with Admin permissions) == good

Thanks Again!

[Devin]

Hello 168kmm,

I'm glad to hear you resolved the issue and thanks for sharing your solution!

-Devin