Search found 719 matches

Hello VS,

I did some searching and believe you should be able to connect this model by using the following stream settings:

Protocol: rtsp
Port: <leave empty>
Stream Path: /mpeg4

Regards,

- Devin

Hello Brewster,

I'm sorry to hear you're having troubles with remote access. I'd be happy to investigate your logs if you could send us a bug report by going to Help > Report a Problem. Be sure to include a link to this forum post in the report so we know it is from you.

Regards,

-Devin

Hello whmoorejr and lightvox, The accuracy of detections can vary depending on the conditions of a scene and it's stream. If you could send an example video and/or image of these false detections to support@sighthound.com I'd be happy to provide feedback. In the meantime you may find some of the inf...

Hello,

I believe we've responded to your email to [email protected] in regards to this issue. If that user was not you please let us know and we'll be happy to assist you further.

Regards,

-Devin

Hello bearcat, I'm sorry to hear you're experiencing this issue. Are you by chance attempting to add these cameras using ONVIF? Either way, please send us a bug report by going to Help > Report a Problem so we can take a look at your logs. Be sure to include a link to this forum post so we know it i...

Hello tikilab, Thanks for your interest in Sighthound Video. I looked in to Evocam and it appears to be an app that allows you to restream video over the internet. Depending on the type of URL she gave you we should be able to figure out how to connect. If you could post the URL here or in an email ...

Hello langhorn and fasteddie760

I'm sorry to hear you encountered this bug. We've pushed a new update of the mobile app which has a fix that should prevent this from happening.

Regards,

-Devin

Hello Landofmichael,

I'm sorry to hear you encountered this bug. We've released a new update of the mobile app which should prevent this from happening in the future.

Regards,

-Devin

Hello fasteddie760, Both of those Foscam models should be able to connect using the "Foscam (other H264)" pre-configured setting and the Microseven model should connect using these settings: Protocol: rtsp Port: <leave empty> Stream Path: /11 I've attached an image of how that url should l...

Hello Ed, That list contains all of the cameras that are pre-configured in Sighthound Video. We only add cameras to this list once one of our employees or customers confirm the correct settings for the stream. You should be able to use almost any IP camera so long as it has an accessible stream url....