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Geovision camera support?

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bearcat
 
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Joined: Fri Aug 12, 2016 4:12 pm

Geovision camera support?

by bearcat » Fri Aug 12, 2016 4:16 pm

I'm wanting to purchase the full version of this software as I have 9 3MP Geovision (EVD-3100) cameras and I am tired of the PC garbage running it. However after trialing the software I am unable to get the cameras to connect. It sees them but when I put in the login/password for the cameras, it says it is unable to connect. Any info on helping me out with this would be GREATLY appreciated. Thanks a million! -Bearcat

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Devin
 
Posts: 719
Joined: Wed Mar 12, 2014 5:48 pm

Re: Geovision camera support?

by Devin » Wed Aug 24, 2016 8:42 pm

Hello bearcat,

I'm sorry to hear you're experiencing this issue. Are you by chance attempting to add these cameras using ONVIF? Either way, please send us a bug report by going to Help > Report a Problem so we can take a look at your logs. Be sure to include a link to this forum post so we know it is yours.

Regards,

-Devin


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