Search found 719 matches

Hello crc2004, If 720 is your desired resolution and you aren't experiencing bandwidth issues, I'd say those settings look good. Note that resolutions higher than 320x240 will not yield more accuracy with tracking and recognition, so if you need to save on bandwidth and/or disk space you may want to...

Hello Climek,

I'm sorry to hear you're having troubles adding this camera in Sighthound Video. Please submit a bug report by going to Help > Report a Problem so we can take a look at your logs. Be sure to include an email address and a link to this post so we know it is you.

Regards,

-Devin

Hello klacker, We don't have an officially supported migration method between machines at the moment. It *is* possible, but would require some manual interaction and errors may cause data loss that we cannot assist in recovering, so please back up any critical data first. Note that any data gathered...

Hello cc_rider, That zmodo site did say, "All of the current IP based Zmodo products are Onvif compatible...", so if your Zmodo camera is Onvif compatible you should be able to connect it using the steps in this support article: https://www.sighthound.com/support/onvif-camera-setup . If th...

Hello Johannes_L, I'm sorry to hear you're experiencing this issue. This is the first we've heard of this behavior. Please try opening the preferences once or twice, then submit a bug report by going to Help > Report a Problem so we can investigate your logs. Be sure to include a link to this forum ...

Hello ig720,

Sighthound Video only supports OS X 10.7 and newer, I'm afraid we do not have support for OSX 10.6.

Regards,

-Devin

Hello parry, I'm sorry to hear your camera stopped connecting. Do you recall any hardware or software changes made the day it stopped connecting? Did you update Sighthound that day, then the camera stopped connecting? If you could send us a bug report by going to Help > Report a Problem we'd be happ...

Hello TrajoMarx, I'm sorry to hear you're having troubles with the mobile app. The Sighthound mobile app does allow the user of DNS and does not restrict you to only use numbers. If the address isn't working then it either isn't configured correctly or it is being entered incorrectly. For example, l...

Hello Bill, Have you tried manually adding the camera using the following settings: Protocol: rtsp Port: <leave empty> Stream Path: / OR Protocol: rtsp Port: <leave empty> Stream Path: /video.h264 If neither of those work please send us a bug report by going to Help > Report a Problem so we can take...

Hello juice370, I'm unsure of the context behind your message. Have you previously attempted to contact us at support@sighthound.com and did not receive a response? If so, please send me a private message with your email address so I can search our support tickets for your history. If you were askin...