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App keeps freezing

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ig720
 
Posts: 3
Joined: Thu Sep 24, 2015 10:50 pm

App keeps freezing

by ig720 » Thu Apr 07, 2016 9:58 pm

I'm currently running 10.6 and after a few hours the Sighthound freezes. Anyone have this issue before?

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ig720
 
Posts: 3
Joined: Thu Sep 24, 2015 10:50 pm

Re: App keeps freezing

by ig720 » Fri Apr 08, 2016 9:55 am

Anyone at all?

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ig720
 
Posts: 3
Joined: Thu Sep 24, 2015 10:50 pm

Re: App keeps freezing

by ig720 » Fri Apr 08, 2016 9:06 pm

App is useless to me

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Devin
 
Posts: 719
Joined: Wed Mar 12, 2014 5:48 pm

Re: App keeps freezing

by Devin » Mon Apr 11, 2016 8:38 pm

Hello ig720,

Sighthound Video only supports OS X 10.7 and newer, I'm afraid we do not have support for OSX 10.6.

Regards,

-Devin

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str8up254
 
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Joined: Tue Apr 17, 2018 12:07 am
Location: Texas

Re: App keeps freezing

by str8up254 » Tue Apr 17, 2018 12:16 am

I have windows 10 and app keeps freezing whenever viewing saved videos.. i just minimize the app & wait a few minutes for "not responding" to go away.. then same thing happens over & over.. any suggestions? :?:

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Kbond
 
Posts: 194
Joined: Wed Nov 15, 2017 5:51 pm

Re: App keeps freezing

by Kbond » Tue Apr 17, 2018 10:12 am

Hello str8up254,

We are sorry to hear that you are having issues with Sighthound. Can you please restart the machine that is running Sighthound? If that doesn't help at all, can you please click Help > Report a Problem from with the Sighthound application? This will send us over your logs which will help us investigate this issue. We can continue this conversation in the email thread that gets created.

We will be standing by for your reply, thank you!

Regards,
-Kevin


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