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Where is the corresponding folder of the following in the Mac version? This is from the opening post: The other type of temporary storage is the one we are interested with. It is stored in the folder: C:\Users\*Your Username*\AppData\Local\Sighthound Video\videos\tmp\ On OSX it would be located at ...

Hi hellod,

You can remove any camera (inactive or active) from the Search View by selecting the camera in the "Camera:" list at the top-left of the page and select Tools > Remove Camera.

Regards,

-Devin

Hello zxcslo,

Are you running version 3.0.2? We did include a fix to this bug with the latest update. If you are not seeing the format that is currently selected in the preferences/settings, please send us a bug report by going to Help > Report a Problem.

Regards,

-Devin

Hello hellod, Boundary rules will create a clip each time the boundary is crossed. There currently isn't an option to merge clips when events happen within X seconds. If you are receiving a lot of clips due to people standing on or around the boundary you may want to experiment with regions as they ...

Hello gr4z,

I'm sorry to hear you're experiencing this issue. Please send us a bug report by going to Help > Report a Problem so we can take a look at your logs. Does this happen when you use any other web browsers?

Regards,

-Devin

Hello Alfred, Here's a guide to port forwarding on your router: http://support.bell.ca/Internet/Connection-help/How-to-set-up-port-forwarding-on-my-Connection-Hub You will want to use the internal address (listed in the remote access tab in Sighthound) as a reference when creating the rule. For exam...

Hello cc_rider, I'm sorry to hear you encountered this crash. Unfortunately it looks like you were one of a small number of users who encountered this bug. Our latest update has a fix and can be downloaded at https://www.sighthound.com/account/ under the "Download Sighthound Video" section...

Hello whoamib, I'm sorry to hear you're having troubles with this camera. This model should be able to connect using the "Foscam (other H264)". Please add the camera with this setting, then send us a bug report by going to Help > Report a Problem so we can take a look at your logs. Be sure...

Hello billkater, Thanks for sending the bug report. If "rtsp://192.168.1.50:554//user=escam_password=admin_channel=1_stream=1.sdp" works in VLC, this should also work in Sighthound Video. Please try using the following: Protocol: rtsp Port: <leave empty> Stream Path: /user=escam_password=a...

Hi TimD,

It does sounds as though some firewall is blocking Sighthound. If you could send us a bug report by going to Help > Report a Problem I'd be happy to investigate your logs for anything unusual. Be sure to link to this forum post so we know it is you.

Regards,

-Devin