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Hello KrOevG,

I'm sorry to hear you're experiencing this issue. Version 2.0.4 is a fairly old version of Sighthound. Is there a reason you haven't updated to the latest version? You may be encountering a bug that has already been fixed in our updates.

Regards,

-Devin

Hello billkater, Escam does claim that this model supports ONVIF, in which case you can use the directions in this support article to connect: https://www.sighthound.com/support/onvif-camera-setup If that does not work, please try selecting "Other IP Camera" from the "Camera Type"...

Hello billdickens,

I'm sorry to hear you're experiencing this issue. Please submit a bug report by going to Help > Report a Problem so we can take a look at your logs. Include a link to this forum post when submitting the bug report so we know it is you.

Regards,

-Devin

Hello Csmith,

Could you elaborate on what you wish to accomplish with the SD card? Are you trying to save or export video to this card?

Regards,

-Devin

Hello Alfred,

You will need to forward a port for the computer running Sighthound Video. If you could provide the manufacturer and model number of your router I'd be happy to give specific directions on how to do this.

Regards,

-Devin

Hello avargaskun, Has your error report been responded to by our support team? If not, please send another one and include your email address and a link to this forum post so we know it is you. If you're using the free Starter Edition it's possible your email was not linked to the error report. Rega...

Hello, There currently isn't an officially supported migration method but you should be able to copy a few items from the data folder to the new computer to preserve your configurations and rules. Namely you'll want the "camdb" file and the "rules" directory. This article will he...

Hello cherowley,

Please send us a bug report by going to Help > Report a Problem so we can take a look at your logs and see your support history if you have written us previously. I should have a build for you to try out but need to confirm a few things in your logs first.

Regards,

-Devin

I was able to get it to work using the information found on the following Amcrest support page. https://amcrest.zendesk.com/hc/en-us/articles/206813947-RTSP-Stream-URLs-for-HD-CVI-DVRs-1080P-HD-CVI- The exact format I used in the streampath field was: cam/realmonitor?channel=1&subtype=0 The ful...

Hello akiramis, You can accomplish this by having the "Run Sighthound Video at system startup" enabled, which allows Sighthound to run as a service. This option can be found in Options on Windows, and Preferences on Mac. Be sure to not turn off your cameras when you close the Sighthound Vi...