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Hello Gary, Just to clarify - The Basic Edition license does allow any resolution. Only the free Starter Edition limits camera resolution. From what I could find out online it looks like you should be able to connect using either rtsp://camera.ip.address/ch01.264 or rtsp://camera.ip.address/ If that...

Hi cbrehob, I'm glad to hear you're enjoying Sighthound Video! As you noted, we do not downscale your video and clips for mobile viewing, aside from the camera overviews. Unfortunately there currently isn't a way to downscale the video only for remote access without lowering the resolution that Sigh...

Hi shadowbit1234, Unfortunately we are unable to give out such an estimate due to the variety of factors involved. The best we can do is give the information and examples to compare against in the link we provided. As for the encoding question - reading MJPEG takes slightly less CPU to decode, but u...

Hi shadowbit1234, It is possible to set a schedule for your rules so that they only run at certain days of the week and at specific times of the day. For details please see this article: https://www.sighthound.com/support/monitor-view#schedule The rule files are not meant to be altered outside of Si...

Hi shadowbit1234, It's hard to say exactly how many cameras you'll be able to run as there are many factors that can affect CPU usage. This article describes many of these factors and also includes a few example setups with various camera running at https://www.sighthound.com/support/system-requirem...

Hi sharp, Sorry for the confusion. Sighthound Video temporarily saves all video for the amount of time set in the storage settings. When these clips are removed they are then cut up into your saved clips that match your rules. For more details on how long video is saved, how to manage disk space, an...

Hello shadowbit1234, This article shows where Sighthound Video stores its data directory on each platform: https://www.sighthound.com/support/where-does-sighthound-store-data That being said, editing rules outside of Sighthound Video is not officially supported and errors may cause data loss that we...

Hi simonclarke, I'm sorry to hear you're experiencing this issue. Have you verified that the IP address of the computer running Sighthound Video is still the same IP address used when manually opening the port in your router? I'd be happy to take a look at your logs for anything unusual if you could...

Hi wright343, I'm sorry to hear you experienced this hard drive crash. Is this the same computer that Sighthound was originally running on and is the OS user you are logged in as the same? If so, you may be able to copy all of the files over again and recover the video. When copying these files be s...

Hi claystorm, I'm sorry to hear you're experiencing this issue. You certainly should not be seeing more than 500GB of video from Sighthound with the settings you described. I'd be happy to take a look at your logs if you could submit a bug report by going to Help > Report a Problem. Be sure to link ...