Question: Remote viewing of high rez video

[cbrehob]

Hello all, I am a day 1 newbie to Sighthound's software. I am loving it thus far but have an important question.

My cameras are set to record in 2048x1536 (max resolution). However, when I view the video from mobile (through a very fast mobile data connection) it can hardly play due to the high bitrate of the recorded file. My other security software (which I don't like) will scale the video down to be streamed appropriately to mobile.

I still want to save my video files in high definition, but I am afraid the only way I can view the high resolution video files is to use Sighthound to save the recordings in 720p or lower quality.

Is there a way around this problem?

Thanks

[Devin]

Hi cbrehob,

I'm glad to hear you're enjoying Sighthound Video! As you noted, we do not downscale your video and clips for mobile viewing, aside from the camera overviews. Unfortunately there currently isn't a way to downscale the video only for remote access without lowering the resolution that Sighthound is saving at.

I'd recommend lowering the resolution in small increments to try and find a sweet-spot between quality and file size. In most cases 720 or 1080 is more than enough to make out any important details in a scene.

Regards,

-Devin