Search found 719 matches

Hi wes@uia.net, I'm sorry to hear you're having troubles connecting with these cameras. What stream settings are you using? I did some research on this model and found a few different stream settings for you to try. Please select "Other IP Address" from the "Camera Type" drop-lis...

Hi Tony,

Thanks for the heads up about the Beta. I'll let our iOS guy know.

We have been working on updates and hope to release them as soon as they pass our testing.

Regards,

-Devin

Hi sighthound12345, When viewing your clips do you have your region rule selected in the clip list? By default Any camera/All objects is selected, which will show clips of all motion on all cameras. More details on using the Search View can be found in this article: https://www.sighthound.com/suppor...

Hello 105437, We do have a remote access feature which allows you to view all of your cameras and clips from a remote location using a web browser or our mobile app. For details on how to enable remote access please see this article: https://www.sighthound.com/support/how-enable-remote-access If you...

Hi joelataylor,

I've sent you a private message. Please check your Forum inbox.

Regards,

-Devin

Hi joelataylor,

Thanks for sharing the URL. I've attached an image of how this URL should look when entered into the camera setup.

Regards,

-Devin

Hi bluegas,

I'm sorry to hear you've also encountered this issue. Please submit a bug report by going to Help > Report a Problem and I'll be happy to take a look at your logs. Be sure to link to this forum post so we know that it is you.

Regards,

-Devin

Hello SuperFreq, I'm sorry to hear you're computer is becoming overburdened. It looks like your CPU simply cannot handle running 6 cameras at 1280x960. I'd recommend lowering all of your cameras by at least one resolution size and see how it runs. Keep in mind you will want to lower the resolution o...

@mennamorato - I've responded to the email you sent to [email protected]

@ArieArie - Sorry for the delay. Have you tried disabling HLS streaming in the Settings menu? This will use a different method of streaming video which hopefully will work on your specific model.

Hi sightbeagle, If Sighthound is prompting to delete that archive it is because those video files no longer not match up with other database files, and you will likely need to start over with a new archive folder. This probably happened when your other files were overwritten. Be sure in the future t...