Search found 719 matches

Hi bwood15, I did some research on this model and believe I've found the correct stream settings. Please select "Other IP Camera" from the Camera Type drop list and enter the following: Protocol: rtsp Port: <leave empty> Stream Path: /11 If that does not work please submit a bug report so ...

Hello flynreelow, There currently isn't a way to be notified when a camera loses it's connection, though this has been requested in the past and is on our list of features to consider adding in the future. If you haven't already, I'd recommend taking a look at this article in regards to camera conne...

Hello 105437,

There currently isn't a way to change the image quality of the live stream.

Regards,

-Devin

Hi 105437,

Please email us at [email protected] with the email address used for your Sighthound Account and I'll be happy to extend your trial. Be sure to link to this post so we know it is you.

Regards,

-Devin

Hello 105437,

It currently is not possible to include an image in the mobile alerts. The only response that contains still images is the Email alert: https://www.sighthound.com/support/rule-editor#mail

Regards,

-Devin

Hello Arlan Leite, If you do not see the remote access options in the Options menu (Windows) or Preferences (Mac), then it is likely you are currently using the free Starter Edition. If you could email us at support@sighthound.com with the email address used for your Sighthound Account I'd be happy ...

Hello Arlan Leite, I'm sorry to hear you've encountered this problem. I have a few questions to better understand your setup: * Were you previously able to connect or is this the first you have attempted to log in with the mobile app? * Have you already enabled remote access? If not, see this articl...

Hi pstill,

I've sent you a private message in regards to this issue.

Regards,

-Devin

Hi wbcamera,

We've responded to the bug report you sent us.

Regards,

-Devin

Hello shadowbit1234,

The "Run the command" feature will only run a script or program when that rule is triggered and does not pass along any parameters. For more details on this feature please see https://www.sighthound.com/support/rule-editor#command

Regards,

-Devin