Search found 719 matches

@mabus1@hotmail.com - When testing this external address is your mobile device connected to the network via WiFi? Many routers will not let you connect to an externally facing address from within the same network. In this case I'd recommend turning off WiFi and testing the external address over the ...

@ marcogovoni - I'm sorry to hear you're having troubles connecting to this camera. If you turn off all other cameras will this one connect? If so, you may be experiencing network congestion. Are you using the default username:password of admin:<blank>? If so, please create a custom admin user for t...

Hi dmrolyat,

I'm sorry to hear the new build did not resolve the issue. Please send us a bug report from the new build by going to Help > Report a Problem.

Regards,

-Devin

Hi Walt Dockery, Will the mid-tier Mac Mini (2.6ghz dual core i5, 8mb ram, 1tb 5400rpm hd) be adequate to run this? It's hard to accurately estimate how this system will handle your 9 streams as there are many factors that can contribute to the impact they will have. Based on other Mac Mini Sighthou...

Hi Wes,

The next time it locks up please send us a bug report by going to Help > Report a Problem and we'll be happy to take a look at your logs.

Regards,

-Devin

Hi Goose, I'm sorry to hear you've encountered this issue. I have a few questions for you to better understand your situation: * If you select this camera in the Monitor View does this rule appear to be enabled at the bottom of the page? There should be a checkmark in the box at the right of the rul...

Hi creutzmaine, I'm sorry to hear you've encountered this issue. I cannot get it to display as a Camera - Are you looking for a live camera feed? If so, you can view it by clicking the "Cameras" button in the upper-left corner. Sighthound Video is a multi-process application so it is expec...

Hi bwood15,

I've sent you a private message in regards to this issue.

Regards,

-Devin

Hello xoxotracy,

Unfortunately it's hard to say why you are receiving this message without more information. I'd be happy take a look at your logs if you could submit a bug report by going to Help > Report a Problem. Be sure to link to this forum post so we know it is you.

Regards,

-Devin

Hi TonyAro,

We haven't had anyone report using this specific model, though it should work with Sighthound Video. I did some research and it appears that the Foscam Other (H264) setting should work with this model.

Regards,

-Devin