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Hi DanVM,

Sighthound only reads the video stream and does not access memory cards or any other part of the camera.

Regards,

-Devin

Hi barto,

I'm sorry to hear you're experiencing this issue. Does this happen with all clips? We'd be happy to investigate your logs if you could send us a bug report from the Sighthound Video desktop application by going to Help > Report a Problem.

Regards,

-Devin

Hi wickey,

Sighthound Cloud is separate from the consumer version of Sighthound Video and is computer vision API for developers. Please see this page for documentation: https://www.sighthound.com/products/cloud/documentation

Regards,

-Devin

Hi wickey, There isn't a public API at the moment but we hope to add this at some point in the future. In the meantime the only way to track your detections is through the clips and other responses generated by rules that you set up. I'm unsure of the specifics of what you are trying to accomplish b...

can you give me an idea of when the new version will be released? We do not have a set release date as we want to test and fix as much as we can before publicly releasing it. If I am not mistaken, if I make a shortcut on the autostart menu, the program starts but everyone sees the home screen with ...

Hi Konstigt, We made HLS/H264 streaming optional due to the large variety of Android devices that are available. We've found that some Android devices do not support HLS/H264 or have troubles with it. If you experience any issues with HLS/H264 enabled we recommend keeping the option off. Regards, -D...

Hi Sorka, I'm sorry to hear you've experienced these false detections. We have a dedicated team that is constantly working to improve our algorithms. There are a huge amount of variables which can cause false detections and we are doing our best to address these variables and make Sighthound and as ...

Hello, There currently isn't an officially supported migration method but you should be able to copy a few items from the data folder to the new computer to preserve your configurations and rules. Namely you'll want the "camdb" file and the "rules" directory. This article will he...

Hi dradb,

Have you tried turning off HLS in the settings? If that does not work, please submit a bug report from Sighthound Video by going to Help > Report a Problem.

Regards,

-Devin

Hi shawneric, I did some research on this model and found a few different stream settings for you to try. They all use the http protocol and do not require a port number to be entered: Stream Path: /videostream.asf?user=__USERNAME__&pwd=__PASSWORD__ Stream Path: /videostream.cgi Stream Path: /vi...