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Re: Remote live view low res?

Hello cherowley,

At this time there aren't any image quality settings for the web interface.

Regards,

-Devin
by Devin
Tue Sep 08, 2015 6:47 pm
 
Forum: Technical Support
Topic: Remote live view low res?
Replies: 1
Views: 1259

Re: Headless server

Hi ej4,

At this time the only methods to remotely view your clips and live video with Sighthound Video is the web interface and our free mobile apps.

Regards,

-Devin
by Devin
Tue Sep 08, 2015 6:46 pm
 
Forum: General Discussion
Topic: Headless server
Replies: 1
Views: 1451

Re: Run Sighthound Without Internet

Hi saintjohnny,

A few days of internet loss will not result in your license being removed.

Regards,

-Devin
by Devin
Thu Sep 03, 2015 4:26 pm
 
Forum: General Discussion
Topic: Run Sighthound Without Internet
Replies: 8
Views: 2716

Re: Could Not connect error

Hello Shnewb,

We've responded to your email to [email protected] in regards to this issue.

Regards,

-Devin
by Devin
Thu Sep 03, 2015 4:21 pm
 
Forum: Technical Support
Topic: Could Not connect error
Replies: 1
Views: 1182

Re: Mobile video clips - can't close

Hi dradb,

I've responded to the email you sent in regards to this issue.

Regards,

-Devin
by Devin
Tue Aug 25, 2015 7:33 pm
 
Forum: Technical Support
Topic: Mobile video clips - can't close
Replies: 4
Views: 1542

Re: Mobile video clips - can't close

Hi dradb,

What mobile device are you using? The iOS app should have a back button in the upper left corner of the screen while the Android app uses the back button below the screen. In either case you should be able to exit the app by pressing the home button.

Regards,

-Devin
by Devin
Mon Aug 24, 2015 10:30 pm
 
Forum: Technical Support
Topic: Mobile video clips - can't close
Replies: 4
Views: 1542

Re: iOS Clips

Hello all, We apologies for any inconvenience and we are currently working to resolve this issue. Unfortunately we are unable to reproduce this behavior ourselves so it would be greatly helpful if you could submit a bug report from the computer running Sighthound Video the next time your iOS device ...
by Devin
Mon Aug 24, 2015 5:11 pm
 
Forum: Technical Support
Topic: iOS Clips
Replies: 19
Views: 4168

Re: (At least) one more license step

Hi Critters, We do have both Android and iOS mobile apps and remote access requires a paid license, but not a subscription. The upgrades and support subscription is entirely optional and no features are removed if the subscription expires. For more details please see the following articles: Mobile a...
by Devin
Fri Aug 21, 2015 5:34 pm
 
Forum: General Discussion
Topic: (At least) one more license step
Replies: 7
Views: 2146

Re: Record but Mute Alerts

Hi DanVM,

Assuming you are referring to the mobile alerts, you can turn off alerts in the settings menu in the mobile app.

Regards,

-Devin
by Devin
Fri Aug 21, 2015 5:28 pm
 
Forum: Technical Support
Topic: Record but Mute Alerts
Replies: 4
Views: 1259

Re: Motorized IP Cameras

Hi DanVM,

Sighthound does not have camera motion (PTZ) controls.

Regards,

-Devin
by Devin
Fri Aug 21, 2015 5:26 pm
 
Forum: Technical Support
Topic: Motorized IP Cameras
Replies: 1
Views: 1153
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