Mobile video clips - can't close

[dradb]

Video clips on the mobile app don't have a close button. I've tapped and swiped everywhere but the only way to close them seems to be to turn off the mobile and turn it back on.

Help please.

[Devin]

Hi dradb,

What mobile device are you using? The iOS app should have a back button in the upper left corner of the screen while the Android app uses the back button below the screen. In either case you should be able to exit the app by pressing the home button.

Regards,

-Devin

[dradb]

I'm using a Samsung Trend. Display is 480 x 800.

No back button is visible. Clicking the corners of the screen does nothing. The app returns to the same point after clicking home. The only way to close the clip is to turn the mobile off and restart.

Fix please?

[Devin]

Hi dradb,

I've responded to the email you sent in regards to this issue.

Regards,

-Devin

[dradb]

Thanks Devin. Working well now.