Search found 719 matches

Hi Roland, You can find the port forward guide for your router here: http://portforward.com/english/routers/port_forwarding/Linksys/WRT160Nv2/defaultguide.htm You will want to follow the directions for forwarding a single port and use the following values: Application Name: Sighthound Video External...

Hi Cam, I'm sorry to hear you're experiencing this issue with remote access. It looks like the web server is unable to start at all. Please submit a bug report so we can take a look at your logs. You can submit a bug report by going to Help > Report a Problem. Be sure to include a link to this post ...

Hello davidrt, I did some research and believe I've found the correct settings for this camera. In the camera setup please select Other IP Address from the Camera Type drop-list and enter the following: Protocol: rtsp Port: <leave empty> Stream Path: /0 I've attached an image of how this should look...

Hello rdfreedman, I looked up this camera and believe I found the correct settings. In the camera setup, please select "Other IP Camera" from the Camera Type drop-list and use the following: Protocol: rtsp Port: <leave empty> Stream Path: /11 I've attached an image of how this should look ...

Hello Max&Leo, Based on the settings you provided you will want to increase the "Frame rate" option to at least 10 FPS. If there is the option to change CBR to VBR that would reduce unnecessary bandwidth usage. I'd recommend only making these changes to start with and see if any additi...

Hello grayskull, We are not aware of any issues specific to OS X 10.11 (El Capitan). If you click through your camera and rule filters in the search view do you not see any clips generated? Any cameras that are left "on" in Sighthound Video will remain on when you close the Sighthound Vide...

Hello TNT,

We had responded to the bug report you sent us but have not received a response. I'm resending the message to the gmail address that was used when sending the bug report. If you do not see it in your inbox please check your spam filter.

Regards,

-Devin

Hello roadeo, Did you create a port forwarding rule on your router for Sighthound Video? If not I'd be happy to provide instructions for your specific router if you could provide the manufacturer and model number of this router. The external address will not populate in the remote access tab if Sigh...

Hello Alvaro,

This is a feature we would love to add to the mobile app. It is currently only possible to turn rules on and off from the Sighthound Video PC/Mac application and from web browsers using the desktop view.

Regards,

-Devin

Hi Greg, I looked into both models and found that they support ONVIF. You should be able to connect each camera to Sighthound Video by following the directions in this article: https://www.sighthound.com/support/onvif-camera-setup If you encounter any issues setting these cameras up we'll be happy t...