OS X 10.11/El Capitan Issues?

[grayskull]

I installed Sighthound with a basic license on my Mac Mini running OS X 10.10 (Yosemite) to monitor the feed from two Hikvision cameras mounted on the exterior of my apartment building. Sighthound did a solid job of identifying events I configured and recording the associated video, once I realized I had to disable the power save features on OS X to keep the machine from going to sleep for hours at a time. The preferences are set to keep 48 hours of video regardless of events. The Sighthound timeline was peppered daily with 10s-100s of events on both cameras.

I recently installed OS X 10.11 (El Capitan) and following the reboot demanded by that install, Sighthound no longer indicates in the timeline that video has been archived. There is no indication that events have been detected on either camera. The video feeds display fine in the camera view. Interestingly, there are two slivers of green (archived video not associated with an event) over the past three days concurrent with me spending time troubleshooting this. This may coincide with the time I have the Sighthound application open, possibly implying that Sighthound's detection and archiving functions are only working when the application is open (and that whatever background service does this magic when the app is closed is not working?). There are 9 Sighthound processes running whether I have the application open or not.

Thanks in advance for any help.

[Devin]

Hello grayskull,

We are not aware of any issues specific to OS X 10.11 (El Capitan). If you click through your camera and rule filters in the search view do you not see any clips generated? Any cameras that are left "on" in Sighthound Video will remain on when you close the Sighthound Video window. We'd be happy to investigate your logs if you could submit a bug report by going to Help > Report a Problem. Please include a link to this forum post so we know it is you.

Regards,

-Devin

[grayskull]

Devin-
Thank you for the quick response. I submitted a problem through the Help menu in the application as suggested. A link to this post was included.

This morning I disabled the "put hard disks to sleep when possible" feature in the system Energy Saver dialog and rebooted. Looking back over the day I now see the timeline indicates both events and saved video. Shame on me for not testing each of those changes independently. Hard to say what made the difference. I'm too lazy to change the hard disk setting back and wait an hour to see what happens, but you may want to investigate. :]

Thanks again.