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Hello lawrencewendall,

I've sent you a PM in regards to this issue.

Regards,

-Devin

Hi JeffG,

We've responded to your original email in regards to this issue.

Regards,

-Devin

Hi Max&Leo, Does the stream appear "choppy" in Quicktime similarly to how it appears in Sighthound Video? As a test, please try lowering the resolution of your camera and see if the frame rate changes. It may be that there are some network conditions which are limiting the stream. Rega...

Hi Max&Leo, You can view the stream in Quicktime by going to File > Open URL and entering rtsp://IPADDRESS/videoMain. When you directly go to the cameras web page in Safari you are viewing a different video stream than the one that is being sent for third party media viewers, such as Sighthound ...

Hello Max&Leo, ...and when I monitor them in Quicktime 7, I see frame rates from 0 fps to 6 fps. - were you connecting directly to the cameras stream when you saw this frame rate or did you export a clip from Sighthound and open it in Quicktime? If you haven't already, please try connecting dire...

Hello all, There is a known problem with the iOS app when viewing clips - usually from high-resolution cameras - where the iOS video player will sometimes time out on loading in iOS 9. You are likely experiencing this bug if you see a blank player window with the Play symbol crossed out after severa...

Hello Seeker,

You should see a search field on the main index, as well as most pages in the forum. I've attached a screenshot of where it is located. This search field will search the topic names as well as the main body of text.

Regards,

-Devin

Hello Seeker, We are not aware of any issues with the Basic Edition license running two cameras. Please submit a bug report by going to Help > Report a Problem and we'll be happy to investigate this issue. Be sure to include a link to this forum post so we know it is you. We can also provide you wit...

Hello mattcampy, You are correct in that CPU and Memory are both important to consider when running more than one or two cameras. The system specs you listed should be able to easily handle 4 high resolution cameras. If you haven't already, I'd recommend taking a look at our system requirements arti...

Hello bobkeenan, I'm glad to hear you were able to connect this camera. If you haven't already, you can enable remote access in Sighthound Video so that you can view all 4 of your cameras and your recorded footage from a single website, rather than having to access each camera individually. You can ...