Search found 719 matches

Hi JohnS, At this time there are no permission levels for the remote access feature. That being said, anyone who logs in to your Sighthound Video remote server will only be able to view the video and clips, so you do not need to worry about someone deleting videos or changing any configuration. Rega...

Hi jacklawry, I'm sorry to hear you're experiencing this issue. This is the first we've heard of a camera ignoring the set rules. Please submit a bug report by going to Help > Report a Problem. In your previous messages you said that the one camera would not connect at all. Do you recall any changes...

Hello ben@pca.com, There isn't such an option, but one workaround is to only select the "Play this sound:" option, choose "Custom" and not select a sound file. Sighthound will then have the camera on to look for events that match your rule, but no action will be taken since no au...

Hello,

I’m afraid I can’t give too much information on this, but I can say the current version of Sighthound Video is using HTTP traffic. An upcoming release will bring some changes to the way Sighthound connects.

Regards,

-Devin

Hi jcorson,

Are you able to connect to the Sighthound Video web server using the web browser on your iOS device? This will tell us if the problem lies with the mobile app or elsewhere.

Regards,

-Devin

Hello jcorson, Version 1.1 will not work with iOS 9. The new Sighthound Video app version 1.1.2 went into the app store this week for iOS 9: https://itunes.apple.com/us/app/sighthound-video/id815811972 If you are still seeing problems after that update, then please reply with your device type and Si...

Hi TNT,

I've sent you a private message requesting some information in regards to this issue.

-Devin

Hello tomrac, There's not officially supported method of erasing all video from Sighthound Video, but you should be able to accomplish this by backing up your camera and rule configurations, delete the Sighthound Video data directory, reopen Sighthound Video, then copy your configurations back to th...

Hello TNT,

We do not have immediate plans for an Apple TV app but this is certainly something we will be considering.

Regards,

-Devin

Hi bbarker1989, This message usually indicates that the system was low on resources and Sighthound Video is taking longer than usual to start. When you receive this message Sighthound will continue to launch its processes and you should be able to open it after a few minutes. This most commonly happ...