Search found 1015 matches

Hi jmac, We'll be happy to extend your trial as needed anytime, simply email support@sightound.com and let them know. Sighthound Video can record from any camera which allows access to its video stream, and can even auto-detect and configure cameras which support the ONVIF protocol, as this camera c...

Hi jmac, I'm sorry you're having trouble getting your cameras set up. It appears this model should support ONVIF detection, though it sounds like it may not have successfully been added to your network yet. Have you been able to connect to the camera from a browser or any source yet? You may need to...

Hi zxcslo, I have sent you a message with information on how to retrieve a developer build with these fixes included. Anyone experiencing similar issues can also receive this build by contacting support@sighthound.com. We will push a public 2.4.1 update in the coming days after we have had a chance ...

Hi WfromL and ultrajones,

I've just sent you links to builds which should solve the issues you experienced. Please let us know if you continue encountering any trouble, and thank you for your help in locating these problems.

Best,
- ryan

Thank you both for reporting the issues you are experiencing, I'm sorry you're encountering trouble with 2.4. We will investigate and see what we can discover. @WfromL, you can certainly return to a previous version of the software if you would like. They can be found at https://www.sighthound.com/a...

Hi cnr1089, We do have a published upgrade policy, and we hope you'll find it to be user friendly and a good value. Minor version updates (2.4, 2.5, 2.6) are always free and major version upgrades are provided as long as you have an active support & upgrade subscription. One year is included wit...

Hi Alex, Thanks you for your interest in Sighthound Video, and thank you for the compliments. We're glad to hear you're enjoying it so far. I've set up some alerts to my iPhone, but I get blasted by 5-15 alerts back to back for the same event. The number of alerts you receive for a given rule should...

Hi Anjo206,

Thanks for the feature requests. For your time jump suggestion you can do this now. You can quickly jump to a given time by clicking on the corresponding spot in the video clip timeline under the video pane, (9) in the attached image.

Best,
- ryan

Hi ml48603, We feel that Sighthound Video is a great value for the features and functionality it provides, though I recognize that not everyone will agree or it may not fit all use cases. I'm sorry if the application or it's pricing structure do not meet your needs at this time and wish you luck in ...

Hi Jim, We'd definitely like to have a public API in the future. In the meantime we are exploring routes to more easily with other services. As you're inquiring about API/SDKs, I assume you're familiar with some form of programming or scripting. You may want to take a look at the "Run command&q...