Search found 719 matches

Hi WNC, I'm sorry to hear you are experiencing this issue. Some cameras only allow a certain number of connections at a time. We have a couple of cameras in our office which will even crash and reboot if too many connections are made. Does the cameras ever disconnect when you haven't connected using...

Hi Anjo206, It looks like you should be able to reduce or eliminate these false detections by adjusting your cameras brightness/contrast settings so that the shadows aren't so dark. You likely just need to increase the brightness to bring up the black level. If you need assistance with finding these...

Hi kaisersousa, Sorry for the delay. Did the firmware release notes say that http and rtsp streams were removed? The only information I've been able to find is the manual which still shows the option for RTSP authentication http://dl.ubnt.com/guides/AirCam/airCam_Dome_UG.pdf Have you checked the cam...

Hello mannanr, At this time there isn't a way to delete your clips on the mobile app. To delete clips in the desktop application, click a clip and select Delete Clip... from the Tools menu. This presents a dialog that gives you two options:​ *Quick delete. This deletes the category labels associated...

Hi topares22, The Synology device does not have nearly enough computing power to decode and analyze camera streams or the other work required by Sighthound Video so I'm afraid we do not have a version of the software that can run on such a device. As for reducing strain on resources, Semper Vaporo's...

Hi mupp3t,

Thanks for your message. There would not be any performance improvement if Sighthound were 64 bit.

Regards,

-Devin

Hi jambnation, If you are able to connect by entering the IP address but not with the host name then it would indicate that something may be wrong with the way the host name is redirecting. I can attempt to find the correct configuration if you could provide the DNS service you are using. Regards, -...

Hi andydevo, Sighthound Video does require access to individual stream URL's for each camera, so it sounds like your dvr may not work. I'd recommend contacting the manufacturer to see if it is possible to access the individual streams in 3rd party media players. For more information on using analog ...

Hi gdg569, Depending on your router you may be able to set up an FTP server with which Sighthound can upload clips to. See this article for directions on uploading clips to FTP: https://www.sighthound.com/support/rule-editor#ftp There is also the option to export clips to a local folder which may be...

Hi gottech,

We do not have plans to add audio recording at this time though we may consider it in the future.

Regards,

-Devin