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Hi flaudia402, System requirements can vary depending on the number of cameras, resolution and bit rate though it sounds like a modern mac mini should be able to handle the workload you described. This article goes into detail about system requirements and has a few concrete examples of mac mini's r...

Hi milhouse6,

Thanks for the feature requests, I'll add them to our list.

I may be able to give other suggestions of you could send a screenshot of the false triggers you are seeing.

Regards,

-Devin

Hi milhouse6, Depending on your scene you may be able to reduce or eliminate these false detections by setting a time for the "Include objects visible longer than: ___seconds" option in the rule editor. I'd recommend starting with one second and play around with different durations to see ...

Hi ncjackson87, I'm sorry to hear you are experiencing this issue. Could you please submit a bug report by going to "Help > Report a Problem" so we can take a look at your logs? When you submit the bug report please reference this forum post and include your Sighthound Account email addres...

Hi medeiom,

I've responded to this problem in your email to [email protected].

Regards,

-Devin

Hi juancba1997, If you go to "Help > Show License Information" what type of license is listed as active? (trial, starter, etc...) If the license reads "Starter Edition" it would appear the trial isn't active. In this case I can send you a new trial if you could email your Sightho...

Hi khelgason, I'd be happy to assist you if you could email us at support@sighthound.com with your Sighthound Account. Please refer to this forum topic when you email us. If you would like to try reseting your password you can do so at https://www.sighthound.com/account/#/forgot-password Regards, -D...

Hi WNC,

We'd be happy to take a look at your logs for anything unusual if you could please submit a bug report by going to "Help > Report a Problem". Please reference this forum post in the bug report when you submit.

Regards,

-Devin

Hi Anjo206,

I'm glad to hear it worked!

Regards,

-Devin

Hi Max,

I see that you found the solution to the dropped frame problem in another forum topic. Here's a link in case anyone else is experiencing the same issue: topic11813?hilit=svforcetcp#p15423

Regards,

-Devin