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Sighthound Logging Me Out

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ncjackson87
 
Posts: 3
Joined: Sun Jan 04, 2015 9:13 am

Sighthound Logging Me Out

by ncjackson87 » Sun Jan 04, 2015 9:18 am

I run into this problem on a daily basis. I enter my login credentials, add a new camera, set up remote access - it works for a day, then logs me out and wipes all this information. Can someone help me with this? It is becoming extremely frustrating and I am not a happy customer.

I use the basic license.

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Devin
 
Posts: 719
Joined: Wed Mar 12, 2014 5:48 pm

Re: Sighthound Logging Me Out

by Devin » Sun Jan 04, 2015 12:49 pm

Hi ncjackson87,

I'm sorry to hear you are experiencing this issue. Could you please submit a bug report by going to "Help > Report a Problem" so we can take a look at your logs? When you submit the bug report please reference this forum post and include your Sighthound Account email address.

Thanks,

-Devin


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