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Hi sightbeagle,

I've responded to the email you sent to [email protected] in regards to these questions.

Best,

-Devin

Hi kaisersousa, Sorry for the delay. Unfortunately it appears Ubiquity want their customers to use their controllers and software rather than 3rd party software such as Sighthound Video. The notes do indicate that you may be able to re-stream using one of their controllers. I'd recommend contacting ...

Hi jbrannen,

Thanks for your feature request. Alternate configurations for viewing live cameras is on our list of features to consider for future builds.

Regards,

-Devin

Hi lakers1222,

Please email us at [email protected] and we'll be happy to add a new trial license to your Sighthound Account. Please include the email address used for your Sighthound Account in this email.

Regards,

-Devin

Hi craigrendle, I'm sorry to hear you're experiencing this issue. Just to verify: the server status reads "Starting" and none of the addresses populate? This can happen when antivirus or firewall software are blocking the remote server from launching. Please try temporarily disabling any s...

Hi zxcslo, In addition to the cases Semper mentioned it appears this can happen due to day/night IR issues: http://www.networkwebcams.com/ip-camera-learning-center/2012/09/18/day-night-switching-ir-cut-filters/ I'd recommend contacting Digitus to see if this is a known issue with their cameras. Rega...

Hi beeftube, Thanks for the feature request. This would certainly be useful for users with Nest. I'm unfamiliar with the Nest API though it may be possible to accomplish this by using "Run the command:" action for your rules. See https://www.sighthound.com/support/rule-editor#command for d...

Hi beeftube,

I'm glad to hear you've been enjoying Sighthound and thanks for the feature request! Integration with Twitter and other applications is something that we are certainly considering for the future.

Regards,

-Devin

Hello, By following the directions in this article: https://www.sighthound.com/support/where-does-sighthound-store-data, are you able to locate a Sighthound Video data directory? This will tell us if it ever launched or if something on the system is simply preventing Sighthound from running at all. ...

Hi Barry, It's more likely that the video stream was losing packets at some point before it reached your computer due to the large amount of bandwidth it was using. If another application or user started using a large amount of bandwidth (Netflix or Dropbox for example) it's possible the network bec...