connection unstable

[lakers1222]

This is my first day of using Sighthound. The computer where Sighthound is installed it connected to the network via WiFi.

when setting up the camera I can see the preview footage. When I click next to proceed to the main screen Cameras, Sighthound tries to connect to the camera and fails

I re-installed Sighthound to a computer on a wired network thinking it might make it more stable and my trial period has gone from 14 days to non-existent. I have 5 cameras on my network and want to see if Sighthound works before purchasing the licence

Will an administrator please assist me with the camera connection problems and reinstate my 14 day trial period.

[Devin]

Hi lakers1222,

Please email us at [email protected] and we'll be happy to add a new trial license to your Sighthound Account. Please include the email address used for your Sighthound Account in this email.

Regards,

-Devin

[lakers1222]

Dear Devin,

Thank-you for you timely assistance.
I have sent a email containing my email address.

Look forward to hearing from you soon