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Re: Remote Access not work on OS X Yosemite

Hi Vulcan, Unfortunately the OSX firewall is simply broken as far as we can tell. Our application is signed with an apple certificate - you can verify that it is signed from the command line with the command "codesign -vvv /Applications/Sighthound\ Video.app". If an application is signed a...
by Devin
Fri Jan 16, 2015 3:52 pm
 
Forum: Technical Support
Topic: Remote Access not work on OS X Yosemite
Replies: 2
Views: 1726

Re: distortion in Sighthound

Hi Barry, I'm sorry to hear you are experiencing this issue and thanks for providing the screenshots. What resolution are you saving video to in Sighthound Video? I see from your screenshots that the camera is sending a 5MP resolution which will use up a lot of bandwidth for a single stream and may ...
by Devin
Fri Jan 16, 2015 3:43 pm
 
Forum: Technical Support
Topic: distortion in Sighthound
Replies: 3
Views: 1600

Re: Program not opening at all

Hi buzzlife, I'm sorry to hear you are experiencing this issue. I have a couple of questions to help reach the root of the issue: * Do any messages pop up when you attempt to open Sighthound Video? * Are you using a Windows user with admin privileges? * Are you running any antivirus software includi...
by Devin
Thu Jan 15, 2015 8:32 pm
 
Forum: Technical Support
Topic: Program not opening at all
Replies: 9
Views: 1911

Re: Limited user accounts for remote access?

Hi Anjo206,

Thanks for your feature request. Remote access is still a young feature which we are continually working on improving. Having multiple accounts with different permissions is something we will consider for future updates.

Regards,

-Devin
by Devin
Thu Jan 15, 2015 8:28 pm
 
Forum: Feature Requests
Topic: Limited user accounts for remote access?
Replies: 1
Views: 1512

Re: Sporadic recording?

Hi mickwe, Sighthound should continue to record so long as you don't turn off the cameras and your computer is running. Is your computer set to enter sleep mode after a period of inactivity or are there any other users that may be logging you out? Do your cameras ever lose their connections or do yo...
by Devin
Wed Jan 14, 2015 3:51 pm
 
Forum: Technical Support
Topic: Sporadic recording?
Replies: 1
Views: 1216

Re: Mobotix MxPEG Support

Hi tuffcalc,

Thanks for the feature request. At this time Sighthound Video does not support audio though this is a feature we may consider for a future release of the application.

Regards,

-Devin
by Devin
Mon Jan 12, 2015 7:24 pm
 
Forum: Feature Requests
Topic: Mobotix MxPEG Support
Replies: 1
Views: 1536

Re: iOS App - Landscape View Support

Hi tcesario,

Thank you for the feature requests. I'll forward them to be considered for future updates.

Best,

-Devin
by Devin
Mon Jan 12, 2015 4:02 pm
 
Forum: Feature Requests
Topic: iOS App - Landscape View Support
Replies: 1
Views: 1426

Re: Cloud Storage

Hi sfjedi, You can set your rules to export all clips to a local folder with which you can sync with a cloud service. For example, I have my clips exporting to a folder that is synced with dropbox. More details on this feature can be found at: https://www.sighthound.com/support/export-local-folder R...
by Devin
Sat Jan 10, 2015 2:56 pm
 
Forum: General Discussion
Topic: Cloud Storage
Replies: 1
Views: 1513

Re: Minmize to System Tray

Hi Dan,

Thanks for the feature request. You can minimize Sighthound Video to the system tray by closing the Sighthound interface with the cameras still "on" in the application.

Regards,

-Devin
by Devin
Sat Jan 10, 2015 2:54 pm
 
Forum: Feature Requests
Topic: Minmize to System Tray
Replies: 1
Views: 1365

Re: easyn F series

Hi the_dude_34, I did some research on this model and I have a couple different settings for you to try. In the camera setup select "Other IP Camera" from the "Camera Type" drop list and try each of the following: Protocol: http Port: <leave empty> Stream path: /videostream.cgi P...
by Devin
Fri Jan 09, 2015 3:58 pm
 
Forum: General Discussion
Topic: easyn F series
Replies: 1
Views: 2305
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