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Re: Only One cam in Monitor view

Hi Jason,

Did you write in to [email protected] with this question? We had someone with the same issue write in. If not I'll be happy to assist you.

Regards,

-Devin
by Devin
Thu Dec 11, 2014 7:28 pm
 
Forum: Technical Support
Topic: Only One cam in Monitor view
Replies: 1
Views: 1184

Re: Move license

Hi Billh210,

I'm sorry to hear you've encountered this issue. Please email us at [email protected] and we will fix the license. Please include the Sighthound Account email address in your email to us.

Regards,

-Devin
by Devin
Tue Dec 09, 2014 5:46 pm
 
Forum: Technical Support
Topic: Move license
Replies: 1
Views: 1281

Re: Trial version - can't access camera by host name

Hi jambnation, Using a hostname should work if configured correctly. The trial doesn't have any limitations, though the Starter Edition does only allow one camera at a low resolution. (see https://www.sighthound.com/support/whats-difference-between-editions) Is your hostname redirecting to the IP ad...
by Devin
Mon Dec 08, 2014 9:56 pm
 
Forum: Technical Support
Topic: Trial version - can't access camera by host name
Replies: 4
Views: 1579

Re: Feedback on my Video Storage Strategy

Hi jbeletti, How many cameras are you running and what resolution are you saving video at for each camera? 250GB may not be enough for 240 hours for each camera. Also note that when you export clips to a local folder you will need to manually manage these files as they are being exported outside of ...
by Devin
Mon Dec 08, 2014 5:06 pm
 
Forum: General Discussion
Topic: Feedback on my Video Storage Strategy
Replies: 3
Views: 1844

Re: Working: IPCC-7207E Dome Camera

Hi jbeletti,

Thanks for the detailed posts on your cameras! I've added them all to our list of camera settings to include in a future build.

Regards,

-Devin
by Devin
Mon Dec 08, 2014 4:54 pm
 
Forum: Unsupported Cameras
Topic: Working: IPCC-7207E Dome Camera
Replies: 1
Views: 2187

Re: Feature Request: Mobile Alert Icon in Rules

Hi jbeletti,

Thanks for the feature request. I can certainly see how an additional icon would be useful. I'll forward this to our engineers for consideration. In the meantime you could rename the rules to something like "Driveway mobile notifications" to avoid confusion.

Regards,

-Devin
by Devin
Sun Nov 30, 2014 5:16 pm
 
Forum: Feature Requests
Topic: Feature Request: Mobile Alert Icon in Rules
Replies: 1
Views: 1357

Re: transfer license

Hi Sammi F,

Please see https://www.sighthound.com/support/can- ... r-computer for step by step directions on transferring your license.

Regards,

-Devin
by Devin
Sun Nov 30, 2014 5:07 pm
 
Forum: Technical Support
Topic: transfer license
Replies: 1
Views: 1393

Re: Working: IPCC-9605E Camera

Hi jbeletti,

Thanks for sharing the settings with us. We'll add it to the next update.

Regards,

-Devin
by Devin
Sat Nov 29, 2014 2:38 pm
 
Forum: Unsupported Cameras
Topic: Working: IPCC-9605E Bullet Camera
Replies: 1
Views: 1829

Re: Can I merge all clips into one video per schedule?

Hi amityweb, There currently isn't a way to merge clips in Sighthound Video, though it sounds like you should be able to configure a rule that ignores these cars. It's hard to say which would work without knowing the scene but in most cases creating a new rule or editing a new one to only look for p...
by Devin
Wed Nov 26, 2014 2:05 pm
 
Forum: General Discussion
Topic: Can I merge all clips into one video per schedule?
Replies: 4
Views: 1966

Re: ONVIF support

Hi Hagen,

Onvif support is something we are currently working on and hope to have in a future build.

Regards,

-Devin
by Devin
Tue Nov 25, 2014 9:21 pm
 
Forum: Feature Requests
Topic: ONVIF support
Replies: 3
Views: 1777
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