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Sporadic recording?

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mickwe
 
Posts: 1
Joined: Wed Jan 14, 2015 3:30 pm

Sporadic recording?

by mickwe » Wed Jan 14, 2015 3:37 pm

When I open the program sometimes it records movement and then other times it shows nothing? Seems to just stop recording until I reopen again. Any advise as to why this is happening?

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Devin
 
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Joined: Wed Mar 12, 2014 5:48 pm

Re: Sporadic recording?

by Devin » Wed Jan 14, 2015 3:51 pm

Hi mickwe,

Sighthound should continue to record so long as you don't turn off the cameras and your computer is running. Is your computer set to enter sleep mode after a period of inactivity or are there any other users that may be logging you out? Do your cameras ever lose their connections or do you see warning icons (https://www.sighthound.com/support/perf ... nitor-view) in the monitor view?

Regards,

-Devin


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