Close

Search found 1015 matches

Return to advanced search

Re: Is VitaminD Video still active?

Hi xebecnz,

We've had to slow down operations due to lack of funding so we're unable to work full time on big new features but we're definitely still around working on and supporting the product.

Thanks,
- ryan
by ryan
Tue May 17, 2011 10:22 pm
 
Forum: General Discussion
Topic: Is VitaminD Video still active?
Replies: 5
Views: 4818

Re: 1 of 4 camareas wont connect

Hi Bill, Have you recently installed any new software on your computer? And are the cameras on a wired or wireless network? You might want to use the "Report a Problem..." item from the Help menu. This will send us some log files that will let us know if anything odd is going on in the app...
by ryan
Mon May 16, 2011 12:15 am
 
Forum: Technical Support
Topic: 1 of 4 camareas wont connect
Replies: 3
Views: 2752

Re: Mac processor speed

Hi vdomeras, Processor usage varies greatly based on specific cameras, the number of cameras you are running, and the resolution the video is being processed at, and what other software is running on the machine. Please see the following page for a bit of description: http://www.vitamindinc.com/supp...
by ryan
Mon May 16, 2011 12:11 am
 
Forum: Unsupported Cameras
Topic: Mac processor speed
Replies: 2
Views: 2917

Re: this video is not valid for streaming to this device

Hi Martin,

What application are you trying to view the video files in? If it supports standard mpeg 4 files it should work fine, if not and it is a standard app I can try to get ahold of an android phone to replicate your problem.

Thanks,
- ryan
by ryan
Thu Apr 21, 2011 12:19 am
 
Forum: Technical Support
Topic: this video is not valid for streaming to this device
Replies: 7
Views: 9951

Re: Triggers erratically

Hi mtinney, For details on problems with/how boundary triggers work, please see these links: http://www.vitamindinc.com/support/ref_guide_tips_20.html http://vitamindvideo.com/support/ref_guide_rules.html http://vitamindinc.com/forums/viewtopic.php?t=434&p=708 To begin addressing the two problem...
by ryan
Thu Apr 21, 2011 12:17 am
 
Forum: Technical Support
Topic: Triggers erratically
Replies: 1
Views: 2360

Re: Help

While afp is not currently directly supported, you could run an ftp server on the local machine whose storage directory was configured to point to the networked drive.
by ryan
Mon Apr 11, 2011 11:42 pm
 
Forum: Technical Support
Topic: Help
Replies: 5
Views: 3068

Re: "The application could not be started." previously worki

Hi duanes, When you mention that you tried deleting the vitamin d temp file, which exactly are you referring to? Additionally, had you recently made any changes or installed any other software, particularly firewall or anti-virus? I assume that your machine has been restarted since the problem began...
by ryan
Mon Apr 11, 2011 11:41 pm
 
Forum: Technical Support
Topic: "The application could not be started." previously working
Replies: 3
Views: 3435

Re: NILOX 16NX2601FI002 compatibility

Thanks Michelle!

I'm glad you found the information you needed. I've updated the "User confirmed cameras" post and I'll add this to the setup wizard in a future build of VDV.
by ryan
Tue Apr 05, 2011 10:50 pm
 
Forum: Unsupported Cameras
Topic: NILOX 16NX2601FI002 compatibility
Replies: 3
Views: 3661

Re: Help

Hi rezlindb, For insight into why sometimes you see long clips and sometimes you see shorter clips in the generated files, please see this post: http://vitamindvideo.com/forums/viewtopic.php?f=3&t=449 If you want clips corresponding to a specific rule automatically named and uploaded to a target...
by ryan
Tue Apr 05, 2011 10:46 pm
 
Forum: Technical Support
Topic: Help
Replies: 5
Views: 3068

Re: Help

Hi rezlindb,

This functionality is not supported by VDV. I wouldn't recommend trying either, as attempting to swap the proper config and database files between the machines for temporary viewing and then swapping back would be very easy to mess up and trigger data loss.

- ryan
by ryan
Wed Mar 30, 2011 11:43 pm
 
Forum: Technical Support
Topic: Help
Replies: 5
Views: 3068
PreviousNext

Return to advanced search